Staff Technical Product Manager – Travel Services
GE Aerospace
full-time
Posted on:
Location Type: Remote
Location: India
Visit company websiteExplore more
Job Level
Tech Stack
About the role
- Define and own the product strategy and roadmap for MVPs and releases; translate ambiguous business needs into decomposed user stories with clear acceptance criteria
- Lead solution shaping with architects and engineers across data models, API contracts, identity and access, encryption, performance targets, observability, and operability
- Make and document build/buy and design tradeoffs; articulate risks, dependencies, and downstream implications; gain alignment through structured decision artifacts
- Delivery and Engineering Excellence Lead cross-functional delivery using Lean/Agile/XP practices; drive CI/CD, secure SDLC, test automation, documentation, and change-management rigor
- Partner with Service Owners to uphold healthy development and support processes; ensure high-quality production releases and incident-free migrations
- Set, track, and act on engineering health metrics (e.g., deployment frequency, change failure rate, mean time to restore, test coverage)
- Work closely with Travel & Expense finance team for reconciliation, ledger integrations
- Ensure weekly, monthly LCD cycles are delivered as per business SLA
- Oversee the Travel platform and its integrations, including expense, reservations, and corporate banking/payment systems, corporate card delinquency process (CBCP model)
- Partner with Finance to improve reconciliation accuracy, exception reduction, and time-to-close; define data quality controls and reconciliation KPIs
- Ensure integration resiliency and correctness with robust error handling, idempotency, retry/backoff, and observability for end-to-end flows
- Strong understanding of global corporate card systems with thorough understanding of payment channels, account reconciliation using 3-way match policy
- Strong understanding of ERP integrations through finance engines and or data lake tech stack
- Strong understanding of Concur Reliability, Security, and Compliance
- Establish and maintain service-level objectives (availability, latency, error rate) and performance baselines, drive tuning and capacity planning
- Coordinate internal/external IT audits and cybersecurity certifications; ensure controls for access, change, and data protection are implemented and evidenced
- Plan and execute infrastructure upgrades and patches in collaboration with Infrastructure; maintain business continuity and disaster recovery readiness
- Communicate complex technical topics in clear, concise language tailored to developers, architects, cybersecurity, finance, and leadership
- Produce high-quality RFCs, sequence and data flow diagrams, decision logs, and readiness plans; facilitate effective design and readiness reviews
- Build alignment across diverse stakeholders; synthesize perspectives into a single prioritized view for the engineering teams
Requirements
- Bachelor’s degree in: Business, Computer Science, or a STEM field
- 8 + years of technical product or related experience with demonstrated cross-functional leadership
- Expert in Agile delivery; proven ability to convert ambiguity into actionable backlogs and iterative delivery
- Demonstrated ability to engage at the architecture level (APIs, data models, security controls, performance engineering) and communicate decisions clearly to technical stakeholders
- Strong understanding of Corporate Travel and Expense, including finance, billing, and reconciliation processes
- Strong experience working on T&E solutions like Concur Travel and Expense Configurations, SaaS Integrations, SaaS security, Data security, Corporate ledger, Internal billing system, UK HMRC
- Working experience with Reservation solution from CWT, Kayak, Spotnana, Blockskye
- Working closely with Banking product / integration from Citi, Amex, ICBC, TRAX
- Knowledge of SaaS system like Bluedot, Oversight
- Familiarity with software design principles, operational support practices, troubleshooting, and estimation
- Organized, thorough, and detail-oriented; strong analytical problem solver
- Collaborative and inclusive; actively incorporates input from multiple sources and partners effectively with UX, Architecture, and Engineering
- Experience with Lean practices (Kaizen, Value Stream Mapping, structured problem solving)
- Knowledge of regulatory requirements such as SOX; experience leading internal and external IT audits
Benefits
- Relocation Assistance Provided: No
- #LI-Remote - This is a remote position
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Agile deliveryAPI contractsdata modelsencryptiontest automationCI/CDSaaS integrationsdata quality controlsperformance engineeringcorporate ledger
Soft Skills
cross-functional leadershipanalytical problem solvingcollaborativedetail-orientedorganizedeffective communicationstakeholder alignmentstructured decision makinginclusivefacilitation
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Computer ScienceBachelor’s degree in STEM field