Customer Service Representative
Capital Blue Cross
React
Sales Support Specialist
GDT - General Datatech
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cyber Security
About the role
- GDT Sales Support Specialist works closely with Account Executives to build and maintain a successful and continued relationship with GDT’s client base with the goal of increasing client satisfaction and contributing to the growth of the business.
- In this role, you will provide the essential day-to-day facilitation of post sales activities.
- Key Responsibilities: Building quote configurations in the Cisco Configuration Tool and preparing the POs in SAP; Communicating with partners, vendors, and suppliers to confirm pricing and availability of product.
- Coordinating with GDT’s logistics and purchasing teams to provide tracking information to the customer and implementation teams.
- Assist with RFQ entry and RFP documentation.
- Create and submit expense reports, return material processing and tracking, aging and commission reports.
- Return material processing and tracking.
Requirements
- Strong customer service orientation including excellent telephone etiquette, including appropriately handling calls from clients.
- Microsoft Office required, and SAP preferred.
- Organized and demonstrated initiative - must be able to handle and prioritize multiple tasks simultaneously in a fast paced, high-pressure environment.
- Team oriented, flexible and adaptable; Positive attitude and strong work ethic
- Highly polished and professional in demeanor
