GDT - General Datatech

Sales Support Specialist

GDT - General Datatech

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

Cyber Security

About the role

  • GDT Sales Support Specialist works closely with Account Executives to build and maintain a successful and continued relationship with GDT’s client base with the goal of increasing client satisfaction and contributing to the growth of the business.
  • In this role, you will provide the essential day-to-day facilitation of post sales activities.
  • Key Responsibilities: Building quote configurations in the Cisco Configuration Tool and preparing the POs in SAP; Communicating with partners, vendors, and suppliers to confirm pricing and availability of product.
  • Coordinating with GDT’s logistics and purchasing teams to provide tracking information to the customer and implementation teams.
  • Assist with RFQ entry and RFP documentation.
  • Create and submit expense reports, return material processing and tracking, aging and commission reports.
  • Return material processing and tracking.

Requirements

  • Strong customer service orientation including excellent telephone etiquette, including appropriately handling calls from clients.
  • Microsoft Office required, and SAP preferred.
  • Organized and demonstrated initiative - must be able to handle and prioritize multiple tasks simultaneously in a fast paced, high-pressure environment.
  • Team oriented, flexible and adaptable; Positive attitude and strong work ethic
  • Highly polished and professional in demeanor