GDT Sales Support Specialist works closely with Account Executives to build and maintain a successful and continued relationship with GDT’s client base with the goal of increasing client satisfaction and contributing to the growth of the business.
In this role, you will provide the essential day-to-day facilitation of post sales activities.
Key Responsibilities: Building quote configurations in the Cisco Configuration Tool and preparing the POs in SAP; Communicating with partners, vendors, and suppliers to confirm pricing and availability of product.
Coordinating with GDT’s logistics and purchasing teams to provide tracking information to the customer and implementation teams.
Assist with RFQ entry and RFP documentation.
Create and submit expense reports, return material processing and tracking, aging and commission reports.
Return material processing and tracking.
Requirements
Strong customer service orientation including excellent telephone etiquette, including appropriately handling calls from clients.
Microsoft Office required, and SAP preferred.
Organized and demonstrated initiative - must be able to handle and prioritize multiple tasks simultaneously in a fast paced, high-pressure environment.
Team oriented, flexible and adaptable; Positive attitude and strong work ethic