GDT - General Datatech

MS Engineer

GDT - General Datatech

full-time

Posted on:

Location Type: Remote

Location: Wisconsin • United States

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Tech Stack

Cloud

About the role

  • Provides basic technical support in a professional manner
  • Resolves customer issues and closes tickets efficiently
  • Ensures that the customer relationship is managed through proactive customer communications
  • Achieving certain prescribed, measurable performance goals on a daily basis

Requirements

  • Bachelor’s degree in business, information technology, computer science, or related field is preferred
  • Experience in Network Data or Network Security or Network Voice (UC)
  • Basic knowledge in Cloud
  • Added advantage if anyone of below certification: CCNA, ACSA
Benefits
  • Career development opportunities
  • Access to cutting-edge technology
  • Collaborative environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Network DataNetwork SecurityNetwork VoiceCloud
Soft Skills
technical supportcustomer issue resolutioncustomer relationship managementproactive communicationperformance goal achievement
Certifications
CCNAACSA