Account Manager

GDS Group

Associate Account Manager executing digital media campaigns across various platforms. Collaborating with internal teams to ensure campaign success and client satisfaction.

Posted 7/13/2026full-timeNew Orleans • Louisiana • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical and problem-solving capabilities to optimize digital media campaigns while effectively managing client accounts and communication. Proficient in utilizing SaaS platforms and Excel to assess campaign performance and drive ROI.

Highest-signal resume keywords

Digital Media Campaign ManagementClient Services ExperienceAnalytical SkillsCommunication SkillsProficiency in Excel

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital MediaCampaign OptimizationData AnalysisBudget ManagementAdvertising Creative Management

Soft Skills

Customer-Service MindsetProblem-SolvingVerbal CommunicationWritten CommunicationPresentation Skills

Tools & Technologies

Google Office SuiteSaaS PlatformsAdobe Creative Suite

Industry Keywords

MarketingAdvertisingClient KPIsROICampaign Order Requirements

About the role

Key responsibilities & impact

Support the execution of digital media campaigns through setup, launch, pacing, and optimization across display, video, and social platforms.
Communicate regularly with client contacts and internal teams to ensure seamless delivery and alignment on campaign goals and performance.
Partner with Media Operations to troubleshoot issues related to creative, tracking, trafficking, and reporting.
Analyze campaign data to identify optimizations and performance opportunities that meet or exceed client KPIs.
Develop a solid understanding of presale expectations, IO and campaign order requirements, and strategic context for each campaign.
Maintain internal documentation and shared email workflows to ensure ongoing clarity and organization across teams.
Support upsell opportunities by understanding client objectives and helping position Digital Remedy solutions that drive ROI and long-term growth.
Manage all assigned client accounts to contribute to monthly revenue goals.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience (Marketing/Advertising focus preferred)
0–1+ years of client services, digital media, or advertising experience
Excellent verbal and written communication skills, including strong phone and presentation abilities
Strong customer-service mindset focused on satisfaction, resolution, and loyalty
Strong analytical and problem-solving capabilities, with solid proficiency in Excel and Google Office Suite / Workspace
Ability to assess large amounts of data and understand digital campaign performance
Proficiency in online SaaS platforms across various use cases (CRM, analytics, etc.)
Familiarity with Adobe Creative Suite (bonus)
Understanding of advertising creative asset use and management (video, display, audio, etc.) (bonus)
Strong budgeting management and financial literacy (bonus)

Benefits

Comp & perks

Participation in a retirement plan
Life and disability insurance
Health, dental and vision plans
Flexible spending accounts
Sick leave
Vacation time
Personal time
Parental leave
Employee stock purchase plan