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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client account management, sales processes, and CRM utilization, with a strong focus on communication and relationship-building with stakeholders. Proficient in drafting sales proposals and maintaining market knowledge to identify new opportunities.
Highest-signal resume keywords
3+ Years Experience In SalesCRM Software ProficiencyExceptional Communication SkillsTime-Management SkillsUnderstanding Of Business Contracts
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Pipeline ManagementClient OnboardingSales Proposal DraftingMarket ResearchCross-Selling Techniques
Soft Skills
Relationship BuildingClient Satisfaction ManagementProfessionalism
Tools & Technologies
SalesforceHubSpotMarket Research Tools
Industry Keywords
B2B SalesSaaS SectorUK Commercial Standards
About the role
Key responsibilities & impact- Identify and qualify high-potential prospects using CRM data, LinkedIn and market research tools.
- Conduct initial outreach, booking discovery calls and presentations for the Chief of Sales to follow up on.
- Maintain current market knowledge across UK industry trends to spot new opportunities.
- Act as a primary point of contact for assigned client accounts, ensuring a seamless onboarding experience.
- Proactively check in with clients to ensure satisfaction, drive product adoption and cross-sell to drive new revenue channels.
- Handle client queries promptly and professionally.
- Maintain accurate, up-to-date records in our CRM system (Salesforce).
- Draft sales proposals, service agreements and statements of work (SOWs) in compliance with UK commercial standards.
- Generate weekly and monthly sales pipeline and performance reports for leadership.
- Assist in refining internal sales processes, documentation, and client-facing collateral.
- Coordinate schedules, product demos, and follow-ups for key client accounts.
Requirements
What you’ll need- 3+ years of experience in a sales, account management or client success role (ideally within the B2B or SaaS sector).
- Strong familiarity with CRM software (HubSpot, Salesforce, etc) and sales enablement tools.
- Exceptional written and verbal communication skills with a natural ability to build rapport with UK-based stakeholders at C-Level.
- Elite time-management skills; you can juggle administrative tasks and client calls seamlessly.
- A basic understanding of business contracts, sales pipelines and key account metrics.
Benefits
Comp & perks- Workplace pension scheme
- Learning/development budget
- Health and wellness activities
