GDS Group

Senior Director – Business Optimization

GDS Group

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida, New York, North Carolina

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Job Level

Senior

Tech Stack

ERPOraclePMPRPA

About the role

  • Lead and promote a culture of high performance, lean and continuous improvement that values learning with a commitment to quality.
  • Manage, build and lead a team focused on delivering modern business processes and capabilities.
  • Partner with business leaders to drive greater financial and operational performance through improvements to current-state business operations and through longer-term redesign of how business value is delivered.
  • Lead complex, cross-functional projects that deliver significant business impacts in product or service delivery, quality, and cost.
  • Continually challenge the status quo and persistently pursue improvement opportunities and lead/develop team to do the same.
  • Lead and assist functional areas in identifying key metrics and validating savings related to automation and process improvements.
  • Champion the development and use of advanced productivity and automation capabilities such as robotic process automation, machine learning, and artificial intelligence.
  • Lead benchmarking programs and ensure results are incorporated into business improvement programs.
  • Design and deliver effective change management tools, artifacts, and enablers across all impacted business areas.
  • Travel up to 30% and as required
  • Direct line accountability to the VP Enterprise Transformation and work within the CIO’s senior management team.

Requirements

  • Demonstrated success implementing Lean Six Sigma projects in transactional and manufacturing environments.
  • Expertise in the use of Lean Six Sigma tools and methodologies including DMAIC, DFSS, Kaizen, and PDCA.
  • Proficiency performing advanced statistical data analysis using Minitab or equivalent statistical software.
  • Lean Six Sigma Yellow Belt, Green Belt, and Black Belt curriculum development and delivery.
  • Mentoring, coaching, and developing Yellow Belts, Green Belts, Black Belts and project teams in implementing process improvements that provide measurable impact to the business.
  • Total-cost / ROI financial analysis.
  • Facilitation across management and staff levels. Co-location and virtual.
  • Voice of the Customer data collection and analysis.
  • Service Model development and analysis
  • Risk Analysis
  • Superior business communications (written, verbal, and graphical) and presentation skills
  • Proficiency in the use of Microsoft Excel, PowerPoint, and Visio.
  • Aptitude for evolving technologies, including proficiency in evaluation and application
  • Demonstrated ability to think and plan strategically
  • BS/BA (Engineering degree preferred)
  • Master Black Belt Certification
  • Minimum 10 years as Lean Six Sigma Practitioner and Change Management Leader
  • Consulting experience (preferred)
  • Exposure to new AI tools and enterprise systems (Oracle, Microsoft) (preferred)
  • Agile best practices to include Safe, Agile Coaching and or SCRUM (preferred)
  • Operating Model (ex CMMI, ISO and or ITIL) development and audit (preferred)
  • Enterprise IT system life cycle analysis and deployment (preferred)
  • Change and Communications Management (preferred)
  • CPI professional development, PMP training or related industry experience also a plus