Gcore

Technical Writer – Team Lead

Gcore

full-time

Posted on:

Location Type: Remote

Location: Cyprus

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Write and maintain high-quality technical documentation for Gcore cloud, network, and security products
  • Create clear, user-focused content that helps developers successfully adopt and use our services
  • Review and edit documentation produced by other writers to ensure accuracy, clarity, and consistency
  • Continuously improve documentation structure, navigation, and usability based on user feedback
  • Lead and mentor a small team of technical writers, combining coaching with practical guidance
  • Set clear priorities, distribute work, and ensure predictable delivery of documentation
  • Establish and maintain documentation standards, tone of voice, and quality bar across the team
  • Act as the main point of contact for documentation across product, engineering, QA, and support teams
  • Build strong working relationships with stakeholders to ensure documentation reflects real product behavior
  • Embed documentation into product development and release processes
  • Drive the adoption of AI-assisted workflows to improve documentation speed, coverage, and consistency
  • Design and maintain pipelines that identify documentation needs from commits, code changes, and release notes
  • Ensure documentation stays in sync with fast-moving product development cycles
  • Build and evolve documentation-as-code workflows and automation
  • Introduce automated checks for documentation completeness and quality
  • Define and track metrics for documentation usage, effectiveness, and user engagement

Requirements

  • 3+ years of experience in technical writing for cloud services, APIs, or DevOps tools
  • Experience leading or mentoring other writers, formally or informally
  • Strong background in documentation-as-code workflows using Git, Markdown, and static site generators
  • Hands-on experience with API documentation, OpenAPI or Swagger is a strong plus
  • Solid understanding of cloud infrastructure concepts, compute, storage, networking, CDN, security
  • Familiarity with developer workflows and common infrastructure tools
  • Ability to quickly learn complex technical products and explain them clearly to different audiences
  • Confidence working closely with engineers and product managers
  • English C1+ with excellent written communication skills
  • Strong stakeholder management skills and the ability to influence without formal authority
  • Structured, proactive approach to managing multiple documentation initiatives
  • Comfortable balancing strategic improvements with day-to-day execution
Benefits
  • Competitive compensation
  • Flexible working hours and hybrid or remote options, depending on your role
  • Work from anywhere in the world for up to 45 days per year
  • Private medical insurance for you and your family*
  • Extra paid vacation and sick leave days*
  • Support for life’s important moments and celebrations
  • Language courses to help you connect and grow
  • Modern, welcoming offices with snacks, drinks, and entertainment*
  • Team sports and social activities*
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical writingdocumentation-as-codeAPI documentationOpenAPISwaggerGitMarkdownstatic site generatorscloud infrastructureDevOps tools
Soft Skills
mentoringstakeholder managementinfluence without authoritywritten communicationproactive managementstructured approachrelationship buildingclarity in explanationteam leadershipuser-focused content creation