Cluster General Manager

GCG Official

Cluster General Manager leading GCG’s airline catering, airport dining, aviation support, and culinary operations across Central America. Driving growth, profitability, compliance, and stakeholder relationships across five countries.

Posted 8/12/2026full-timeRemote • 🇵🇦 PanamaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic planning, financial management, and operational compliance within the airline and food service industries. Proven ability to lead teams, foster high performance, and build relationships with stakeholders while ensuring customer satisfaction and adherence to corporate standards.

Highest-signal resume keywords

Strategic PlanningFinancial ManagementInternational Business ManagementTeam LeadershipBilingual in English and Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budgetary FunctionsAccounting FunctionsCorporate Law KnowledgeMicrosoft Office SuiteMarket Analysis

Soft Skills

MentoringProblem SolvingCommunication

Industry Keywords

Airline IndustryCateringFood ServiceLogisticsCompliance

About the role

Key responsibilities & impact

Develop, implement, and manage strategic plans, company policies, and operations for the respective cluster
Provide strategic advice to regional and business-line executives and stakeholders
Establish company goals and prepare long-term and short-term objectives
Advise and participate in board activities and advise the chairperson on market and industry matters
Plan cost-effective business strategies and develop ideas aligned with market, industry, and company growth strategy
Guide company performance and implement strategic operating plans
Communicate reports and achievements to executives, stakeholders, and business partners
Manage financial investments and business ventures for the cluster
Lead and motivate team members while fostering a high-performing environment
Supervise managers and supervisors within the cluster
Ensure bottom-line profitability and support collections and cash management
Develop reporting tools to monitor ongoing company performance
Lead strategy for new development and clients
Establish relationships with industry leaders, market experts, airports, government authorities, and customers
Build the company’s public profile through networking, conferences, and speaking engagements
Serve as the public face of the company when required
Create growth pipelines with Business Line Executives
Support team member engagement initiatives and continuous improvement of the corporate brand
Ensure operations across business lines comply with corporate standards, procedures, and customer requirements
Ensure compliance with applicable local laws and regulations
Promote customer satisfaction and support corporate initiatives and strategic projects
Perform other duties as assigned or necessary

Requirements

What you’ll need

Bachelor’s degree or Master’s degree in Business, Business Administration, or related field
10+ years of relevant experience as an international multi-country/unit leader or related title
Relevant experience ideally in the airline, airline catering, catering, food service, or food production industry, operations, and logistics
International business management experience, preferably with unions, collective agreements, and labor laws
Up-to-date knowledge of industry trends and ability to articulate trends and potential clearly and confidently
Proficient computer skills, including Microsoft Office Suite: Word, PowerPoint, Outlook, and Excel
Familiarity with corporate law and management best practices
Strong knowledge of the company, business, brand, and product, and understanding of its market/industry position
Ability to mentor and lead
Ability to analyze problems and strategize better solutions
Knowledge of budgetary and accounting functions
Bilingual in English and Spanish
Willingness and ability to travel extensively domestically and internationally, approximately 75% of the time
Compliance with applicable local laws and regulations

Benefits

Comp & perks

Career growth opportunities for individuals at all levels of experience
Diverse and multicultural work environment
Opportunities for growth and success
Team member engagement initiatives
Participation in conferences and speaking engagements