Course & Event Manager
GC America
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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About the role
- Execute and manage clinical education programs across the Americas (courses, congresses, workshops, and events), ensuring timely and high-quality delivery.
- Collaborate with the Clinical Education Professional Manager Global/Regional to align execution with strategy and standards.
- Coordinate logistical and operational aspects of events, including venues, equipment, materials, faculty scheduling, and participant communication.
- Work with Sales teams in the U.S., Canada, and Latin America to understand customer needs and identify training opportunities for traditional orthodontics and MovAligners.
- Customize course agendas and content to meet regional clinical trends and business priorities.
- Build and manage relationships with universities, professors, and academic partners.
- Maintain strong connections with key customers and leverage networks to support educational reach.
- Manage relationships with key opinion leaders (KOLs) and clinical faculty.
- Monitor and report program effectiveness and integrate feedback.
- Collaborate cross-functionally with Marketing, Product Management, and Education teams.
- Create and manage purchase orders (POs) and support vendor onboarding.
- Track event expenses and ensure program budgets are met.
- Ensure compliance with internal policies and regional regulatory requirements.
Requirements
- Bachelor's degree required
- 4–6 years of experience in clinical education, healthcare training, event management, or medical device/pharma industries
- Proven experience managing clinical courses, workshops, and congresses (in-person and virtual)
- Strong experience working with healthcare professionals, universities, and KOLs
- Ability to collaborate cross-functionally with sales and marketing teams
- Knowledge of clinical environments and training needs in the Americas region
- Experience managing budgets and purchase order workflows
- Comfortable working in dynamic, fast-paced environments
- Experience with CRM systems, event management tools, and Microsoft Office Suite
Benefits
- 401(k) through Fidelity and company matching 10%
- Dental insurance with Delta Dental PPO
- Health insurance BCBS Illinois PPO
- Employee Assistance Program
- Health Savings Account
- Company Paid Life Insurance (two times annual salary)
- Paid time off including an extra paid week off the week between Christmas and New Years
- Tuition reimbursement
- Vision insurance through EyeMed
- 10 paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical educationevent managementhealthcare trainingbudget managementpurchase order workflowscourse customizationprogram effectiveness monitoringlogistical coordinationclinical course managementtraining needs assessment
Soft Skills
collaborationrelationship managementcommunicationnetworkingadaptabilityorganizational skillscustomer focuscross-functional teamworkproblem-solvingleadership
Certifications
Bachelor's degree