GBV - Gesellschaft für Bestattungen & Vorsorge

Working Student – Telephone Customer Support

GBV - Gesellschaft für Bestattungen & Vorsorge

part-time

Posted on:

Location Type: Remote

Location: Germany

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Salary

💰 €15 per hour

Job Level

About the role

  • Telephone consultation and support for customers
  • Receiving, answering and handling inquiries by phone and e-mail
  • Recording and maintaining customer and contact information in our CRM systems
  • Obtaining and documenting quotes from partner companies
  • Close collaboration with the internal team in day-to-day operations

Requirements

  • Currently enrolled student (e.g., in humanities, media studies, communication studies, or a related field)
  • Professional, empathetic and friendly telephone manner
  • Excellent communication skills and strong interpersonal abilities
  • Confident use of digital tools and solid computer skills
  • Very good German language skills, both spoken and written
  • Independent, structured and reliable working style while working from home
Benefits
  • Responsible position, fully remote / work from home
  • Flexible working hours that work well with your studies
  • Structured onboarding and personal points of contact within the team
  • Meaningful work that provides real value to people
  • Practical insights into the operations of a digital service company
  • Opportunity for long-term collaboration throughout your studies
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
empathetic telephone mannerexcellent communication skillsstrong interpersonal abilitiesindependent working stylestructured working stylereliable working style