
Working Student – Telephone Customer Support
GBV - Gesellschaft für Bestattungen & Vorsorge
part-time
Posted on:
Location Type: Remote
Location: Germany
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Salary
💰 €15 per hour
Job Level
About the role
- Telephone consultation and support for customers
- Receiving, answering and handling inquiries by phone and e-mail
- Recording and maintaining customer and contact information in our CRM systems
- Obtaining and documenting quotes from partner companies
- Close collaboration with the internal team in day-to-day operations
Requirements
- Currently enrolled student (e.g., in humanities, media studies, communication studies, or a related field)
- Professional, empathetic and friendly telephone manner
- Excellent communication skills and strong interpersonal abilities
- Confident use of digital tools and solid computer skills
- Very good German language skills, both spoken and written
- Independent, structured and reliable working style while working from home
Benefits
- Responsible position, fully remote / work from home
- Flexible working hours that work well with your studies
- Structured onboarding and personal points of contact within the team
- Meaningful work that provides real value to people
- Practical insights into the operations of a digital service company
- Opportunity for long-term collaboration throughout your studies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
empathetic telephone mannerexcellent communication skillsstrong interpersonal abilitiesindependent working stylestructured working stylereliable working style