GBTA | Global Business Travel Association

Director – Convention and Event Operations

GBTA | Global Business Travel Association

full-time

Posted on:

Location Type: Remote

Location: VirginiaUnited States

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Salary

💰 $110,000 - $135,000 per year

Job Level

Tech Stack

About the role

  • Oversight and project management of all aspects of Convention including CVB, housing bureau, RFP and vendor relationship and contract management; budget creation, tracking, forecasting and adherence; staff management for/at Convention.
  • Regional event consistency of the representation of the GBTA brand including GBTA Zone, common give back themes, badges and uniforms, etc.
  • Managerial responsibilities for direct reports.
  • Project manage overall logistics of GBTA’s annual Convention in collaboration with area leads in Expo, Sponsorship, Registration, Education, ancillary events, Main Stage, Production, AV, Catering, etc.
  • Execute Convention according to GBTA standards, suggesting and presenting new standards where applicable.
  • Develop and manage Convention budget and expenses in collaboration with revenue and content owners.
  • Reconcile and close budget post-event.
  • Negotiate and execute RFPs and contracts associated with Convention for venue, AV, Housing, Catering, Production, etc.
  • Scout, assess, and assist in the determination of future Convention locations 8-10 years out from current date.
  • Manage temps, onsite staffing, and onsite GBTA staff.
  • Collaborate on Sponsorship Fulfillment Execution.
  • Define and track best practices and improvements for subsequent years and other Americas events.
  • Manage and execute timelines.
  • Regularly communicate with all constituents regarding deadlines and interdependency to ensure established milestones are met.
  • Use survey data and industry trends to enhance future Conventions.
  • Lead, support and manage the Americas events team.
  • Oversee operational planning, production, and execution of a portfolio of live meetings and events within the Americas region.
  • Align strategic event operations goals with the broader association OKRs.
  • Assist VP Global Event Operations with development of long-term strategies, standards, and professional upgrades for the future of GBTA events.
  • Provide input to VP Global Event Operations on strategic decisions related to GBTA events and meetings.
  • Work with Global Ops Team on event innovation and how to use AI to drive efficiencies and improve GBTA event offerings.
  • Work with Global Ops team to integrate standards and best practices across all GBTA events.
  • Lead the planning and execution of events as a vehicle to align strategy and messaging to members, volunteers, and stakeholders.
  • Manage data analysis and metrics reporting to provide key insights for program effectiveness and organizational goals.
  • Work with cross-functional teams and leaders to ensure they and the events team have relevant information and assets needed to effectively deliver key priorities.
  • Resolve escalated issues arising from event related operations. Coordinate with team leads on the execution of resolutions.
  • Lead, manage, or collaborate on relationships and contract negotiations with external vendors and suppliers (venues, catering, A/V, etc.) to ensure high caliber delivery of services.
  • Manage budgets, vendor invoice/expense tracking, and final reconciliation with events team.
  • Other duties and tasks as assigned.

Requirements

  • Bachelor's degree or equivalent related field experience.
  • 6-9+ years of strategic, large event management experience (minimum 5,000 attendees and $16m budget).
  • Global event experience and staff management experience.
  • Strong leadership qualities, including the ability to effectively manage, guide, and motivate teams, delegate tasks, and provide clear direction.
  • Cvent event management experience.
  • Superior contract development, negotiation and cost-management skills.
  • Demonstrated experience managing housing, registration, developing RFPs, contract negotiations with vendors and for convention venues, food and beverage, DMCs, transportation, AV and other event management categories.
  • Excellent interpersonal, (oral and written) communication, cross-team collaboration affinity, time management, and organizational skills.
  • Self-directed and able to work independently, with minimal supervision.
  • Strong technical skills, including cloud-based systems.
  • Must have a high level of skills in MS Office Suite – Excel, PowerPoint and MS Word, and project management systems.
  • Ability to multitask various projects while remaining focused and dedicated to high-quality output.
  • Must have the ability to manage and track deadlines and action items, and professionally secure answers from internal and external staff on deadline items.
  • Must be flexible, detail-oriented, well organized, and be able to think on their feet.
Benefits
  • GBTA welcomes all candidates and supports inclusivity and diversity in the workplace.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
event managementbudget managementcontract negotiationRFP developmentdata analysislogistics managementvendor relationship managementproject managementcost managementstaff management
Soft skills
leadershipcommunicationcross-team collaborationtime managementorganizational skillsself-directedflexibilityattention to detailproblem-solvingmultitasking
Certifications
Bachelor's degree