GBG Plc

Associate Head of Revenue Operations

GBG Plc

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • United States

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About the role

  • **What you will do**
  • **Revenue Reporting & Executive Analytics**
  • - Deliver day‑to‑day support for GTM leaders and sellers, ensuring clear pipeline and deal visibility.
  • - Build and maintain dashboards and reports for weekly GTM meetings, forecasting, and executive reviews.
  • - Present insights, risks, and recommendations to Americas leadership.
  • - Continuously improve reporting by incorporating real‑time GTM feedback.
  • **Sales Process, Forecasting & GTM Support**
  • - Partner with sales leaders on active pipeline management, opportunity structure, and forecasting accuracy.
  • - Drive efficient weekly, monthly, and quarterly forecasting routines.
  • - Support GTM teams on sales process best practices, opportunity hygiene, and Salesforce usage.
  • - Identify and resolve execution friction, improving workflows, handoffs, and tooling.
  • - Balance near‑term execution needs with long‑term scalability initiatives.
  • **Technology, Data & Systems Enablement**
  • - Serve as the Salesforce business owner for the Americas, ensuring scalable and effective system usage.
  • - Configure, maintain, and optimize Salesforce to support regional selling motions and forecasting needs.
  • - Partner with global RevOps to align data models, processes, and system standards.
  • - Support adoption of GTM tools (Gong, Seamless, LinkedIn Sales Navigator) and translate usage into insights.
  • - Manage GTM tool vendor relationships, licensing, renewals, and tech‑stack optimization.
  • **Contracts Administration & Deal Execution**
  • - Lead daily operations of the Americas Contracts Administration function.
  • - Coordinate late‑stage deals with sellers and sales leadership to maintain velocity.
  • - Operate standardized contract intake workflows and monitor cycle times and approval SLAs.
  • - Remove deal bottlenecks and reduce time‑to‑close.
  • - Create and maintain documentation and enablement materials to improve deal quality.
  • **Leadership & Cross‑Regional Collaboration**
  • - Lead, coach, and mentor Americas RevOps team members while remaining hands‑on in execution.
  • - Model operational excellence and shared accountability.
  • - Collaborate closely with EMEA and APAC RevOps teams to ensure global process and tooling alignment.
  • - Share best practices and insights to advance consistency and maturity across regions.

Requirements

  • **Skills we are looking for**
  • - Proven experience in a senior revenue operations role with hands-on ownership of forecasting, systems, and deal execution.
  • - Strong Salesforce expertise with the ability to design processes and operate them day-to-day.
  • - Experience partnering directly with GTM teams in fast-paced, enterprise sales environments.
  • **Preferred Qualifications**
  • - Experience in regulated, data-driven, or transaction-based businesses.
  • - Demonstrated success operating as a player-coach within a growing or evolving RevOps organization.
  • - Hands-on experience supporting contracts administration workflows, approvals, and complex deal execution.
  • **Functional Competencies**
  • - Sets a high bar for execution, owns results and learns quickly
  • - Hands-On Leadership & Coaching
  • - Cross-Functional Execution
  • - Risk-Aware Decision Making
  • - Operational Discipline
  • - Continuous Improvement
  • **Technical Competencies**
  • - Expert-level Salesforce and GTM technology proficiency
  • - Advanced revenue analytics, forecasting, and reporting expertise
  • - Strong operational execution across process development and adoption
Benefits
  • **To find out more**
  • As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
  • To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
revenue operationsforecastingsalesforcedata analyticsreportingcontracts administrationprocess developmentdeal executionpipeline managementopportunity structure
Soft Skills
leadershipcoachingcross-functional executionrisk-aware decision makingoperational disciplinecontinuous improvementcollaborationcommunicationproblem-solvingaccountability