Director of Produce Operations

GBC Food Services

Director of Produce Operations leading merchandising and operational performance for fresh programs at GBC Food Services. Accountable for driving sales, margin, freshness, and satisfaction across franchisees.

Posted 4/24/2026full-timeSeattle • Washington • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Lead produce merchandising and operational strategies that support sales growth, gross margin, freshness, quality, and execution across franchise kiosks
Develop and maintain merchandising standards for assortment, display, pricing, promotional execution, and inventory management
Partner with franchisees to improve in-store execution and overall operating performance
Conduct regular field visits, business reviews, store walks, and audits to identify strengths and opportunities
Collaborate with supply chain, procurement, culinary, and leadership teams on product launches and operational initiatives

Requirements

What you’ll need

Bachelor's degree in Business, Operations, Food Service Management, Supply Chain, Merchandising, Agriculture, or a related field preferred
8+ years of progressive experience in produce merchandising, fresh foods, field operations, category management, or related operational leadership roles required
5+ years of leadership experience supporting multi-unit operations preferred
ServSafe Manager Certification required
Strong knowledge of produce merchandising, freshness standards, and operational best practices

Benefits

Comp & perks

Regular travel within and outside assigned regions
Leadership, coaching, direction, and accountability for field execution and operational performance
Participation in interviewing, hiring, onboarding, training, performance management, and development of team members
Collaboration with franchisees and regional stakeholders to reinforce standards and operational expectations
Support for budget, planning, and performance discussions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

produce merchandisinginventory managementcategory managementoperational best practicespromotional executionfresh foodsbusiness reviewsstore auditsoperational strategiesassortment display

Soft Skills

leadershipcollaborationcommunicationstrategic thinkingproblem-solvinganalytical skillsinterpersonal skillsorganizational skillsperformance improvementteamwork

Certifications

Bachelor's degreeServSafe Manager Certification