Field Service Engineer

Gator Bio

Field Service Engineer providing technical support and service for biolayer interferometry systems at Gator Bio. Ensuring high performance standards and user experience across diverse applications in life sciences.

Posted 5/9/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Manage, perform, and document all on-site installation, repair, calibration, preventative maintenance, inspection, and test tasks in a timely and detailed manner for BLI instrumentation
Ability to adjust coordinates, adjust spectrometer parameters, replace parts etc.
Diagnose alarms, errors or technical/mechanical problems and implement proper solutions
Perform and document system validation (IQ/OQ/PQ)
Triage, schedule, and provide customer support by telephone, email, or customer visits
Cooperate and communicate effectively with customers, project teams, engineering team, sales and others
Prioritized and plan work activities to make the most efficient use of allotted time
Report and contribute recommendations for products in development
Document tasks performed at customer sites with Gator’s CRM
Log all customer visits and generate new service-related documents
Report quality issues to Gator’s QMS and accomplish tasks in a timely manner
Represent Gator Bio in a constructive way to continue or help build positive customer relationships
Produce timely and accurate expense reports
All job duties as assigned.

Requirements

What you’ll need

Minimum of BS in bioengineering, engineering, optical engineering, or related field.
Minimum three years of hands-on experience of instrumentation service.
Ability to troubleshoot, test, repair and service technical and mechanical equipment.
Ability to adapt to changes in work schedule and alter travel plans accordingly
Basic wet lab skills (e.g. pipetting, making dilutions, etc) highly desired.
Knowledge of IQ/OQ/PQ a plus.
Excellent interpersonal and verbal communications skills.
Highly organized and able to work independently.
Travel 50-75% (Domestic and International).

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Gator Bio Website LinkedIn All Job Openings 51 - 200 employees 🧬 Biotechnology 🔬 Science ⚕️ Healthcare Insurance Biotechnology
Science
Healthcare Insurance Gator Bio is a company specializing in innovative biolayer interferometry (BLI) technology to accelerate the discovery of biotherapeutics. Their platform offers powerful applications such as quantitation, kinetics, epitope binning, gene therapy, and immunotherapy, enabling the characterization of a wide range of molecules. Gator Bio provides instruments, consumables, software, and services designed to support various scientific analyses, including small molecule analysis. Their cutting-edge technology aims to advance science and medicine, making it easier and faster to develop new therapies. Field Service Engineer Job not on LinkedIn 🔥 3 minutes ago 🍂 Massachusetts – Remote 💵 $90k - $120k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔧 Field Service Engineer 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manage, perform, and document all on-site installation, repair, calibration, preventative maintenance, inspection, and test tasks in a timely and detailed manner for BLI instrumentation
Ability to adjust coordinates, adjust spectrometer parameters, replace parts etc.
Diagnose alarms, errors or technical/mechanical problems and implement proper solutions
Perform and document system validation (IQ/OQ/PQ)
Triage, schedule, and provide customer support by telephone, email, or customer visits
Cooperate and communicate effectively with customers, project teams, engineering team, sales and others
Prioritized and plan work activities to make the most efficient use of allotted time
Report and contribute recommendations for products in development
Document tasks performed at customer sites with Gator’s CRM
Log all customer visits and generate new service-related documents
Report quality issues to Gator’s QMS and accomplish tasks in a timely manner
Represent Gator Bio in a constructive way to continue or help build positive customer relationships
Produce timely and accurate expense reports
All job duties as assigned. 🎯 Requirements
Minimum of BS in bioengineering, engineering, optical engineering, or related field.
Minimum three years of hands-on experience of instrumentation service.
Ability to troubleshoot, test, repair and service technical and mechanical equipment.
Ability to adapt to changes in work schedule and alter travel plans accordingly
Basic wet lab skills (e.g. pipetting, making dilutions, etc) highly desired.
Knowledge of IQ/OQ/PQ a plus.
Excellent interpersonal and verbal communications skills.
Highly organized and able to work independently.
Travel 50-75% (Domestic and International). Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Field Service Technician – GSE 🔥 9 minutes ago Oshkosh Corporation 10,000+ employees 🚀 Aerospace Website LinkedIn All Job Openings Senior Field Service Technician providing hands-on service for aviation ground support equipment at customer sites. Responsible for diagnosing and repairing hydraulic, electrical, and mechanical systems, with frequent travel involved. 🇺🇸 United States – Remote 💵 $73.2k - $117.8k / year ⏰ Full Time 🟠 Senior 🔧 Field Service Engineer 🦅 H1B Visa Sponsor Assembly Field Service Technician 🔥 16 minutes ago ProMach 1001 - 5000 🤝 B2B 🔧 Hardware 💊 Pharmaceuticals Website LinkedIn All Job Openings Field Service Technician providing technical support to customers and solving operational challenges. Involved in training operators and maintaining high machine performance standards. 🇺🇸 United States – Remote 💰 Private equity on 2023-06 ⏰ Full Time 🟠 Senior 🔴 Lead 🔧 Field Service Engineer Field Engineer II 🔥 3 hours ago Educational Media Foundation K-LOVE & Air1 Media Networks 501 - 1000 👥 B2C 📱 Media 🤝 Non-profit Website LinkedIn All Job Openings Field Engineer II in K-LOVE ensuring seamless broadcast programming and high-quality technical support. Collaborating across teams and maintaining advanced broadcast systems in multiple dynamic environments. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔧 Field Service Engineer Switching TCP/IP Field Service Technician, Level II 🔥 5 hours ago K Group Companies 51 - 200 Website LinkedIn All Job Openings Field Service Technician Level II providing advanced installation and configuration services in the Central Ohio area. Mentoring installation teams while ensuring high customer satisfaction standards are met. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔧 Field Service Engineer 🚫👨‍🎓 No degree required TCP/IP VoIP Field Service Technician II 🔥 5 hours ago K Group Companies 51 - 200 Website LinkedIn All Job Openings Field Service Technician Level II leading installation teams with advanced skills in technology solutions. Responsible for project execution, customer satisfaction, and team mentoring. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔧 Field Service Engineer 🚫👨‍🎓 No degree required TCP/IP VoIP View More Field Service Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

installationrepaircalibrationpreventative maintenancesystem validationtroubleshootingtestingservicingwet lab skillsIQ/OQ/PQ

Soft Skills

interpersonal skillsverbal communicationorganizational skillsindependent workcustomer supporttime managementproblem-solvingadaptabilityteam collaborationrelationship building