National Account Manager

Gateway Services Inc.

National Account Manager growing strategic veterinary partnerships for Gateway Services, North America's leading pet aftercare provider. Owning executive relationships, account plans, QBRs and revenue expansion across corporate veterinary groups.

Posted 8/22/2026full-timeArizona, Colorado, Connecticut, Florida, Maryland, Montana, Ohio, Pennsylvania, Tennessee, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management, relationship building, and consultative selling within the veterinary industry. Proficient in utilizing CRM tools and data analysis to drive business growth and enhance customer engagement.

Highest-signal resume keywords

B2B Sales ExperienceStrategic Account ManagementExecutive Relationship BuildingCommercial Negotiation SkillsData Analysis and Insights

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementConsultative SellingStrategic PlanningBusiness AcumenPerformance Analysis

Soft Skills

CollaborationPresentation SkillsMentoring

Tools & Technologies

Power BISalesforcePawsetrack

Industry Keywords

Veterinary GroupsMulti-Location OrganizationsQuarterly Business ReviewsService AgreementsMarket Intelligence

About the role

Key responsibilities & impact

Own and grow strategic relationships with corporate veterinary groups and multi-location organizations
Develop and execute long-term strategic account plans
Build trusted executive-level relationships with Regional Directors, Hospital Operations leaders, Medical Directors and executive leadership teams
Lead Quarterly Business Reviews, translating service performance, sales trends and customer priorities into action plans
Negotiate service agreements, renewals and strategic partnership initiatives
Lead implementation plans for newly awarded hospitals, acquisitions and service expansions
Identify whitespace and wallet-share opportunities through consultative selling and strategic account planning
Partner with Care Center Managers, Operations leaders and Client Care teams to resolve complex issues
Collaborate with Business Development Managers and Sales leaders on hospital conversions, acquisitions and regional growth initiatives
Use Power BI, Salesforce and Pawsetrack data to track account performance, service volumes, pricing, rebates and growth or margin opportunities
Monitor competitive activity, customer needs and industry trends, sharing market intelligence with Sales leadership
Represent Gateway at executive meetings, customer events, conferences and industry functions
Mentor and support Sales team members by sharing strategic account management best practices

Requirements

What you’ll need

Bachelor's degree preferred
Five or more years of B2B sales or account management experience
Experience managing strategic or national accounts and working with multi-location customers
Strong presentation, executive relationship-building and commercial negotiation skills
Strong business acumen with the ability to analyze customer performance and translate data into actionable insights
CRM experience; ability to use reporting tools and account data to guide decisions
Collaborative approach and ability to work effectively across Sales, Operations and other functions
Ability to travel approximately 50% throughout the assigned region
New employees joining Gateway Services will be required to successfully pass the E-Verify employment verification check

Benefits

Comp & perks

Medical, Dental & Vision coverage
401(k) Retirement Savings Plan with employer matching
Company-paid Life Insurance
Company-paid Long-Term Disability
Paid vacation and company holidays
Employee Assistance Program (EAP)
Gateway CarePath emotional wellness program
Health Savings & Flexible Spending Accounts
Pet Insurance
Employee Discount Marketplace
Ongoing professional and leadership development