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HR Generalist
Gateway Services Inc.HR Generalist in a regional role, supporting Team Members and leaders with HR initiatives. Focused on employee relations, compliance, and fostering a positive workplace culture.
About the role
Key responsibilities & impact- Create job offers and coordinate background checks
- Support onboarding and assist with training & development initiatives
- Provide guidance to Team Members on HR matters including compensation, leaves, and benefits
- Promote HR programs that foster an engaged, collaborative, and conflict-free workplace
- Assist with the development and implementation of HR policies and procedures
- Support performance management activities, including the bi-annual review process
- Maintain accurate Team Member records and HR documentation
- Enhance employee satisfaction through issue resolution, benefits support, and team-building initiatives
- Build strong working relationships with Care Center Managers and Regional Managers
- Support Team Member relations and conflict management processes
- Assist with benefits administration, enrollment changes, and claims inquiries
- Process and manage leave-of-absence and disability documentation
- Ensure compliance with employment laws and labor regulations
- Support additional HR initiatives and projects as needed
Requirements
What you’ll need- Bachelor’s degree in Human Resources, Business Administration, or a related field
- Minimum 5 years of progressive HR experience preferred
- CHRP, CHRL, PHR, SPHR, SHRM-CP, or SHRM-SCP designation considered an asset
- Exceptional communication and interpersonal skills
- Strong conflict resolution and problem-solving abilities
- Excellent organization and time management skills
- High level of professionalism, integrity, and confidentiality
- Solid understanding of employment laws and HR best practices
- Proficiency in Microsoft Office and HRIS/talent management systems
Benefits
Comp & perks- Professional development
- Supportive workplace
- Team-building initiatives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR policiesperformance managementbenefits administrationleave-of-absence managementdisability documentationHRIStalent management systems
Soft Skills
communicationinterpersonal skillsconflict resolutionproblem-solvingorganizationtime managementprofessionalismintegrityconfidentiality
Certifications
Bachelor’s degreeCHRPCHRLPHRSPHRSHRM-CPSHRM-SCP