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Gateway Services Inc.

HR Generalist

Gateway Services Inc.

HR Generalist in a regional role, supporting Team Members and leaders with HR initiatives. Focused on employee relations, compliance, and fostering a positive workplace culture.

Posted 5/12/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Create job offers and coordinate background checks
  • Support onboarding and assist with training & development initiatives
  • Provide guidance to Team Members on HR matters including compensation, leaves, and benefits
  • Promote HR programs that foster an engaged, collaborative, and conflict-free workplace
  • Assist with the development and implementation of HR policies and procedures
  • Support performance management activities, including the bi-annual review process
  • Maintain accurate Team Member records and HR documentation
  • Enhance employee satisfaction through issue resolution, benefits support, and team-building initiatives
  • Build strong working relationships with Care Center Managers and Regional Managers
  • Support Team Member relations and conflict management processes
  • Assist with benefits administration, enrollment changes, and claims inquiries
  • Process and manage leave-of-absence and disability documentation
  • Ensure compliance with employment laws and labor regulations
  • Support additional HR initiatives and projects as needed

Requirements

What you’ll need
  • Bachelor’s degree in Human Resources, Business Administration, or a related field
  • Minimum 5 years of progressive HR experience preferred
  • CHRP, CHRL, PHR, SPHR, SHRM-CP, or SHRM-SCP designation considered an asset
  • Exceptional communication and interpersonal skills
  • Strong conflict resolution and problem-solving abilities
  • Excellent organization and time management skills
  • High level of professionalism, integrity, and confidentiality
  • Solid understanding of employment laws and HR best practices
  • Proficiency in Microsoft Office and HRIS/talent management systems

Benefits

Comp & perks
  • Professional development
  • Supportive workplace
  • Team-building initiatives

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR policiesperformance managementbenefits administrationleave-of-absence managementdisability documentationHRIStalent management systems
Soft Skills
communicationinterpersonal skillsconflict resolutionproblem-solvingorganizationtime managementprofessionalismintegrityconfidentiality
Certifications
Bachelor’s degreeCHRPCHRLPHRSPHRSHRM-CPSHRM-SCP