Operations Team Member – Customer Service Representative
Gateway Services Inc.
full-time
Posted on:
Location Type: Office
Location: Houghton Lake • Missouri • 🇺🇸 United States
Visit company websiteSalary
💰 $0 - $18 per hour
Job Level
Junior
About the role
- Perform a variety of daily duties such as; operating the retort, creating, and packaging paw prints, engraving plaques and memorial items, quality control, and processing and packaging cremated remains or what may be required from the Team Member from time-to-time.
- Assist with pick-ups/deliveries to pet parent homes, vet clinics, and animal hospitals using a company vehicle.
- Maintain daily cremation goals, producing cremains with an emphasis on compassion and excellence.
- Monitor equipment to ensure the process is working properly, making adjustments as needed and submits maintenance requests.
- Perform basic cleaning and housekeeping activities such as sweeping, mopping, vacuuming, and dusting.
- Clean and maintain equipment used in cremation procedures such as machines that grind bones into powder.
- Follow safety procedures to protect themselves and others from exposure to hazardous materials or dust particles.
- Other duties as assigned.
Requirements
- High school diploma or equivalent
- Minimum of 12 months experience in a service industry
- Valid Driver License may be required
Benefits
- 3 national medical plans that pay 100% after the members’ deductible and copays
- 2 national dental plans that cover many services at no cost to the plan members
- National vision plan
- Company paid Life/ AD&D and LTD for all full-time employees
- Chance to purchase additional Life/AD&D coverage at discounted rates
- Critical Illness, Accident and Pet insurance are offered as an employee’s choice
- Tax savings account: HSA, Health and Dependent Care FSAs
- 401(k) Retirement plan
- Potential for Career Growth
- Employee Assistance Program
- Paid Holidays & Time Off
- A Sense of Community
- Great Hearts & Minds Scholarship Program
- Gateway Tuition Reimbursement Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operating retortquality controlpackagingengravingcleaningmaintenanceequipment monitoringcremation procedureshousekeeping
Soft skills
compassionexcellenceteamworkattention to detail
Certifications
high school diplomavalid driver license