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Revenue Operations Specialist
GatekeeperRevenue Operations Specialist managing HubSpot operations for a growing RevOps team aiding business compliance at Gatekeeper. Role includes managing CRM data hygiene and supporting sales workflows.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HubSpot CRM administration, including data hygiene, workflow management, and reporting. Possesses strong analytical skills and attention to detail, ensuring accurate deal processing and effective collaboration across teams.
Highest-signal resume keywords
HubSpot CRM AdministrationWorkflow ManagementData AccuracyReporting and DashboardsRevenue Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM Data ModelsWorkflow TroubleshootingQuoting and CPQ ToolingDeal Desk ProcessesData Clean-UpLead ScoringDeal Approval WorkflowsBasic ReportingSpreadsheet ProficiencyProcess Documentation
Soft Skills
Clear CommunicationCollaborationAttention to DetailOrganizational SkillsProblem-Solving
Tools & Technologies
HubSpotSalesforceGongClariLookerTableau
Certifications & Qualifications
HubSpot CertificationRevenue Operations CertificationSales Hub CertificationReporting Certification
Industry Keywords
B2B Sales ProcessesLead-to-Cash LifecycleSales OperationsMarketing OperationsRevenue Intelligence
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Serve as day-to-day administrator of our HubSpot instance; managing users, permissions, properties, pipelines and deal stages.
- Own CRM data hygiene: keep contact, company, and deal records accurate and complete, and run regular clean-up and de-duplication to keep reporting trustworthy.
- Build, maintain, and troubleshoot workflows, automations, lead routing, and lead scoring.
- Create and maintain dashboards and reports for Sales, customer-facing teams, and leadership (pipeline, conversion, deal velocity and activity).
- Support CRM adoption, write short how-to documentation and help reps use the system correctly and consistently.
- Help maintain integrations between HubSpot and the wider GTM tool stack, flagging sync issues before they affect data.
- Generate, validate, and process quotes, ensuring accuracy, completeness, and correct required fields to reduce downstream errors and rework.
- Route deals through the approval workflow, applying pricing and discount policies consistently and escalating non-standard requests to the right approver.
- Track deals in flight and keep quote cycle times moving, meeting agreed turnaround/SLA expectations.
- Act as a first point of contact for reps' quoting and deal-process questions, providing guidance on standard terms and structure (with support for anything non-standard).
- Coordinate with Sales, Finance and Legal to keep deals progressing cleanly from quote to closed-won.
- Maintain deal-desk templates, approval matrices, and process documentation so the process stays consistent and auditable.
- Spot recurring friction in CRM and deal workflows and suggest fixes.
- Support ongoing RevOps initiatives; pipeline clean-ups, process rollouts, and improvements to how the team sells and reports.
Requirements
What you’ll need- 1–2 years in Revenue Operations, Sales Operations, Marketing Operations, CRM administration, or a Deal Desk/sales-support role (recent graduates with relevant internship or project experience are also encouraged to apply.)
- Hands-on experience with HubSpot (or a comparable CRM such as Salesforce), including building or troubleshooting workflows and reports.
- Solid grasp of CRM data models; objects, properties, and relationships, with a genuine passion for data accuracy.
- Strong attention to detail and comfort working with quotes, numbers, and structured processes.
- Clear written and verbal communication, and the ability to work collaboratively across multiple areas of the business.
- Well-organized, able to manage multiple deals and requests in a fast-moving environment.
- Comfortable with spreadsheets, documentation and basic reporting.
- **Nice to have**
- HubSpot certification(s) (e.g., Revenue Operations, Sales Hub, Reporting).
- Exposure to a Deal Desk, quoting/CPQ tooling, or approval-workflow processes.
- Familiarity with basic pricing, discounting, or contract terms and how they affect a deal.
- Experience with revenue-intelligence or reporting tools (e.g., Gong, Clari, Looker, Tableau).
- Understanding of B2B sales processes and the lead-to-cash lifecycle.
- Bachelor's degree in Business, Finance, Marketing, or a related field (or equivalent practical experience).
Benefits
Comp & perks- 100% remote working: no offices and no commute
- Generous paid vacation allowance
- Comprehensive benefits package including:
- Private Medical & Dental cover
- GRSP Matching
- Employee Assistance Program
- Learning & Development opportunities for lifelong learners
- Technology: we provide everything you need to do your best work
- Gatekeeper for Good: Match funding to support non-profit organisations in your local community
- Gatekeeper retreats**