
Health Informatics Implementation Specialist
Gastro Health
full-time
Posted on:
Location Type: Office
Location: Miami • Florida • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Go
About the role
- Participate in EHR implementations involving planning, workflow analysis, configuration design and training of EHR (electronic health record) software application.
- Deliver on set deadlines, assigned responsibilities, and monitor and summarize progress of multiple projects in unison.
- Configure database set up to include providers, facilities, users, documentation templates, letters, and any other clients business requirements based on analysis of legacy systems and information provided by stakeholders.
- Provide direction to training partners assisting with end user training and on-site go live support.
- Deliver exceptional on-site and remote support being viewed as a subject matter expert by displaying in depth knowledge of Gastro Health workflows, policies, and system configurations.
- Assist with the creation and maintenance of the computer-based learning management system.
- Develop training courses, training videos, end user role-based reference manuals and workflow guides and prepare appropriate training and presentation materials and agendas.
- Support end users onsite and remotely during Go-Live of the EHR.
- Resolve and monitor concerns raised during implementation and integration and escalate appropriately.
- Assist with the creation and maintenance of project-related documentation.
- Train personnel by conducting formal in-classroom trainings, workshops, seminars, and remote webinars.
- Edit and update functional descriptions, system specifications, educational materials, special reports, or any other project deliverable or documents.
- Conduct research to ensure the use of proper technical terminology.
- Translate technical information into clear, readable documents to be used by technical and non-technical personnel.
- Provide on-call coverage and perform other duties that support the project as needed.
Requirements
- BA Degree
- Knowledge of information systems implementation and management acquired through completion of an Associate or Bachelor’s degree in computer science, Informatics, or comparable industry experience
- 4+ years’ experience in a healthcare environment preferred.
- Knowledge of Health Insurance Portability and Accountability Act (HIPAA) laws and regulations.
- Prior experience performing healthcare product implementation cycles.
- Prior experience providing one-on-one and group training in a healthcare environment both in person and remotely
- Screening Experience Required
- Must have EMR experience in a practice setting.
- Must have worked supporting EMR or Healthcare (Four years’ experience in a healthcare environment preferred).
- Prior experience educating and training both in person and remotely via virtual platforms, formal classroom settings, workshops, and webinars.
- Experience with creating and maintaining manuals, quick reference guides, presentation decks and flowcharts.
- Experience with creating and recording training videos.
- Ability to work on multiple projects at a time and proactively communicating progress status with the team.
- Strong verbal and written communication skills.
- Strong organizational skills and ability to meet deadlines in a timely manner.
- Ability to communicate technical information to non-technical personnel.
- Strong interpersonal skills with the ability to collaborate and build relationships with internal stakeholders and external partners.
- Ability to provide on-call coverage as needed.
Benefits
- Cigna healthcare
- Dental insurance
- Vision insurance
- Life insurance
- 401k
- Profit-sharing
- Short & long-term disability
- HSA
- FSA
- Paid time off plus paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
EHR implementationworkflow analysisdatabase configurationtraining course developmenttraining video creationproject documentationtechnical terminology researchEMR experiencehealthcare product implementationscreening experience
Soft skills
strong verbal communicationstrong written communicationorganizational skillsability to meet deadlinesinterpersonal skillscollaborationproactive communicationtraining deliveryproblem resolutionsubject matter expertise
Certifications
BA DegreeAssociate Degree in Computer ScienceInformatics DegreeHIPAA compliance knowledge