Client Success Manager

Gartner

Client Success Manager building and managing relationships with existing clients at Gartner. Engaging with clients virtually to understand their needs and maximize value from Gartner services.

Posted 8/1/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and effective communication skills to understand and prioritize client needs. Leverages collaboration and critical thinking to enhance service delivery and client satisfaction.

Highest-signal resume keywords

Client Relationship ManagementCustomer Service SkillsCommunication SkillsCollaboration SkillsCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Prioritization SkillsInfluencing Skills

Industry Keywords

Business English FluencyProfessional Experience

About the role

Key responsibilities & impact

Build, develop and manage relationships with existing clients
Regularly meet and engage with clients virtually to understand their business priorities
Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients

Requirements

What you’ll need

Must be fluent in English at business level
3+ years relevant professional experience
Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
Bachelor’s degree preferred

Benefits

Comp & perks

Competitive salary
Flexible working hours
Professional development
Remote work options