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Client Success Associate, Dutch/German
GartnerClient Success Associate engaging with clients, focusing on their priorities to maximize Gartner's membership value. Collaborating across various client professions from IT to Finance to deliver effective solutions.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client engagement and account management, leveraging strong communication and collaboration skills to drive satisfaction and retention. Proficient in aligning resources to meet client priorities and deliver innovative solutions.
Highest-signal resume keywords
Client EngagementAccount ManagementCommunication SkillsCollaboration SkillsFluency in English and Dutch or German
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
PrioritizationCritical ThinkingInfluencing Skills
Industry Keywords
ITHRSupply ChainMarketingFinanceLegalSalesGartner ServicesClient SatisfactionReturn on Investment
About the role
Key responsibilities & impact- Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription
- Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community.
- Identify client priorities and understand how to align Gartner's resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner membership
- Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles.
- Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth.
Requirements
What you’ll need- Must be fluent in English and one of the additional languages mentioned below.
- Currently hiring for the following languages: Dutch or German
- Bachelor's degree is preferred along with 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Benefits
Comp & perks- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities