Client Success Associate

Gartner

Client Success Associate responsible for driving client engagement and satisfaction with Gartner services. Collaborating with clients across various industries to align business priorities with Gartner resources.

Posted 5/31/2026full-timeBarcelona • 🇪🇸 SpainJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription
Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community.
Identify client priorities and understand how to align Gartner's resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner membership
Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles.
Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth.

Requirements

What you’ll need

Must be fluent in English and one of the additional languages mentioned below. Currently hiring for the following languages: French, Dutch, Italian, Norwegian, Swedish or Turkish
Bachelors degree is preferred along with 6+ months relevant professional and/or internship experience
Proven track record of success fueled by a passion for delighting clients
Strong communication, collaboration, prioritization, critical thinking, and influencing skills

Benefits

Comp & perks

Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationcollaborationprioritizationcritical thinkinginfluencing