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Gartner

Client Success Associate – German Speaker

Gartner

Client Success Associate ensuring client satisfaction and retention at Gartner. Building relationships and managing clients to drive engagement and value from Gartner services.

Posted 5/31/2026full-timeEgham • 🇬🇧 United KingdomJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in client satisfaction, retention, and growth
  • Introduce Gartner services and capabilities to new clients and communicate value to decision makers
  • Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
  • Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
  • Conduct regular reviews of client book of business looking into performance and key client engagement metrics

Requirements

What you’ll need
  • 0 - 2 years of relevant professional and/or internship experience
  • Proven track record of success fueled by a passion for delighting clients
  • Strong communication, collaboration, prioritization, critical thinking, and influencing skills
  • Bachelor’s or Master’s degree preferred
  • Ability to use German at a business level (speaking, reading & writing)

Benefits

Comp & perks
  • We offer a highly competitive rewards & benefits package
  • Collaborative, team-oriented culture that embraces diversity
  • Professional development and unlimited growth opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
communicationcollaborationprioritizationcritical thinkinginfluencing