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Gartner

MVP, Service Delivery – Europe Global Enterprise and ROW RB

Gartner

Leads Senior Service Delivery Associates at Gartner, enhancing client delivery excellence. Drives team growth and business results within a remote setup in the UK.

Posted 5/24/2026full-timeRemote • 🇬🇧 United KingdomLeadWebsite

About the role

Key responsibilities & impact
  • Hold a high-bar for client delivery excellence by coaching your leaders
  • Lead a team of ~25 high performing Senior Service Delivery Associates
  • Be accountable for business results and quality of service delivery
  • Coach leaders on data and critical metrics
  • Identify Service Delivery Gaps and help innovate and transform the business

Requirements

What you’ll need
  • Bachelor’s degree (Master’s degree preferred)
  • Minimum of 15 years of experience as a former C-level executive
  • Entrepreneurial drive
  • Ability to establish and maintain trust-based relationships with internal stakeholders and clients

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
coachingleadershipclient delivery excellenceaccountabilityrelationship buildinginnovationtransformationdata analysiscritical metricstrust-based relationships
Certifications
Bachelor’s degreeMaster’s degree