Director, Sales Operations

Gartner

Sales Operations Director managing programs and processes to enhance revenue growth at Gartner. Focusing on analysis, project management and collaboration with various business units.

Posted 5/24/2026full-timeIrving • Connecticut, Florida, Texas • 🇺🇸 United StatesLead💰 $120,000 - $167,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for the management and execution of programs, processes, systems, communications & logistics related to Sales Operations
Take ownership and define, deliver and manage programs on a global basis
Support achievement of business objectives and goals by designing, coordinating, implementing, managing, measuring and monitoring the effectiveness of sales programs.
Partner & collaborate with senior Strategy and Operations colleagues, IT & other business units to capture operational & business requirements.
Provide thought leadership on appropriateness of tools and process to deliver program goals.
Design and deliver program communications and presentations to all management levels within and beyond Sales.
Manage ongoing interactions with internal stakeholders.
Create and manage key success measurement criteria and develop feedback reports and analysis to drive continuous program improvement.

Requirements

What you’ll need

Bachelor’s Degree or higher
10+ years’ business experience
7+ years successful project management experience involving implementation of large strategic projects across a complex matrix organization with distributed virtual teams.
Ability to lead multiple large projects in parallel
Experience supporting content, strategy or product and/or product strategy, analytics platform projects and programs
Experience with release planning, authoring user stories and acceptance criteria, viable product negotiation, and working with agile development teams with successful results.
Demonstrated track record of successful business analysis, design and management of optimized processes, projects and programs in a complex global workforce environment.
Leadership skills with the ability and credibility to own and manage complex global cross-business-unit programs of work.
Excellent stakeholder management, people skills, negotiation, influencing, collaboration, communication, and presentation skills a must.

Benefits

Comp & perks

Competitive salary
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbusiness analysisprocess designprogram managementrelease planninguser storiesacceptance criteriaagile developmentanalytics platformsstrategic project implementation

Soft Skills

leadershipstakeholder managementnegotiationinfluencingcollaborationcommunicationpresentation skillspeople skillsorganizational skillsthought leadership

Certifications

Bachelor’s Degree