Associate Director, Marketing

Gartner

Associate Director of Content Management overseeing global web content for Gartner, Inc. Leading content governance, operational strategies, and team development across digital projects.

Posted 5/24/2026full-timeStamford • Connecticut, Florida, Texas • 🇺🇸 United StatesSenior💰 $108,000 - $148,000 per yearWebsite

Tech Stack

Tools & technologies

AEM

About the role

Key responsibilities & impact

Lead the strategic oversight and operational execution of the global web content ecosystem
Ensure that content systems, workflows, and publishing practices support the needs of internal teams
Define and maintain content governance standards
Serve as the primary business stakeholder for the CMS platform
Establish and promote content management and publishing best practices
Define KPIs and success metrics for web content effectiveness
Partner with analytics teams to monitor performance and surface actionable insights
Define and drive the strategy for integrating AI and automation into content management workflows
Develop and maintain documentation and playbooks for operational efficiency
Lead and develop a team of content operations professionals.

Requirements

What you’ll need

10+ years in digital content operations, web content governance, or content strategy
Experience managing or supporting content across international markets
Strong understanding of AEM or similar CMS
Strong understanding of content design, accessibility, SEO, localization, and UX best practices
Exceptional organizational and documentation skills
Confident communicator who builds strong relationships and drives cross-functional alignment
Experience using AI tools for automation, operations, or other use cases.

Benefits

Comp & perks

Competitive salary
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital content operationsweb content governancecontent strategycontent designaccessibilitySEOlocalizationUX best practicesAI toolsautomation

Soft Skills

organizational skillsdocumentation skillscommunicationrelationship buildingcross-functional alignment