Associate Director – PSJ/Courts

Gartner

Associate Director responsible for high-level project delivery and client relationship management for Gartner’s Consulting business. Advising clients on technology-enabled business outcomes and strategies.

Posted 5/21/2026full-timeChicago • California, Ohio, Texas • 🇺🇸 United StatesSenior💰 $138,000 - $163,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for high-level project delivery and oversight along with client relationship management
Manage teams and advise clients at the highest strategic level on both big-picture and tactical matters, focusing on how technology enables a wide range of business outcomes

Requirements

What you’ll need

Experience within a well-regarded management consultancy or reasonable equivalent in project delivery focused on the Public Safety and Justice industry
Broad understanding of the Public Safety and Justice lifecycle and advancing operational processes with industry stakeholders – e.g., judicial, courts, corrections, first responder organizations
Direct experience working with public safety and justice clients and systems e.g. Court case management systems, digital evidence, integrated justice systems
Thorough understanding of the trends driving Public Safety and Justice IT, enabling operational advancement
Experience managing complex projects, team-based delivery, managing project schedule and financials; PMI or similar certifications preferred
Excellence in quality deliverable and content creation
Prior experience in a problem-solving capacity such as a solution/technical architect or analyst preferred
Experience working with multiple IT solutions areas and domains
Experience within key programmatic areas influencing the Public Safety and Justice market such as access to justice and building community trust, criminal justice reform, efforts to reduce recidivism and service equity
Experience engaging in Public Safety and Justice communities, associations and presenting at industry conferences preferred
Experience with the IT programmatic lifecycle – e.g., assessment, strategic planning, sourcing, implementation
A consistent track record of leading people and building high-performing teams that leverage technology to drive the mission-critical priorities of commercial or government entities
An ability to inspire and motivate professionals from both technical and non-technical backgrounds towards a common goal
An unwavering commitment to the success of your team, and willingness to provide constructive/ corrective action when needed
Demonstrated intellectual curiosity and the creative development of solutions and strategies to solve client problems; must adapt Gartner frameworks and methodologies to strike at the heart of a client’s most pressing business challenges
An ability to be hands-on and to manage multiple client priorities simultaneously
MBA or other advanced degree preferred

Benefits

Comp & perks

Health insurance
401k match up to $7,200 per year
Generous PTO
Opportunity to purchase company stock at a discount
Annual bonus plan based on performance or uncapped sales incentive plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project deliveryclient relationship managementproblem-solvingsolution architectureproject schedule managementfinancial managementstrategic planningimplementationquality deliverable creationIT programmatic lifecycle

Soft Skills

leadershipteam buildinginspirationmotivationcommitment to team successconstructive feedbackintellectual curiositycreative problem solvingadaptabilitycommunication

Certifications

PMI certificationMBAadvanced degree