VP, Program Management – Enterprise Technology Operations

Gartner

Vice President of Program Management executing Enterprise Technology Operations projects and ensuring delivery excellence. Overseeing program portfolio and managing team of Program Managers to optimize outcomes.

Posted 5/15/2026full-timeIrving • Connecticut, Texas • 🇺🇸 United StatesLead💰 $164,000 - $226,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead the execution of all ETO projects and programs to ensure delivery excellence across the portfolio
Provide clear visibility into ETO’s work through data-driven insights and dashboards
Oversee a team of ~15 Program Managers and instill best practices such as Agile methodologies and Objectives & Key Results (OKRs) to foster transparency and continuous improvement
Ensure that ETO’s initiatives are delivered smoothly, risks are managed proactively, and achievements are effectively communicated during quarterly Operating Committee (OC) updates and other executive forums
Own and drive the successful execution of ETO’s project and program portfolio
Ensure all initiatives remain outcome-focused and aligned with broader IT and business strategies
Oversee portfolio performance by implementing standards and best practices for project planning, risk management, and quality assurance
Serve as the primary liaison to senior stakeholders, including partnering closely with the office of the CIO and other executives
Lead executive-level communications and quarterly business reviews for ETO
Develop and maintain robust reporting dashboards and performance metrics to provide visibility into the work of all ETO teams
Aggregate project data into executive-ready summaries that demonstrate ETO’s contributions and value
Manage and mentor a high-performing team of Program Managers, providing direction, coaching, and professional development opportunities

Requirements

What you’ll need

15+ years of experience in IT program management, project portfolio management, or technology operations
Proven leadership of large, cross-functional initiatives in a global, matrixed organization
A track record of delivering complex programs successfully in an enterprise comparable to Gartner (in size and complexity)
Strategic mindset with strong execution skills – able to understand broad business objectives and translate them into actionable plans
Demonstrated ability to define program roadmaps, prioritize initiatives, and adjust to changing priorities while maintaining focus on outcomes
Exceptional program leadership and influencing abilities
Excellent stakeholder management skills with experience collaborating across senior executive teams
Deep understanding of enterprise technology operations and related domains (e.g. infrastructure, security, applications)
Familiarity with Gartner’s business or similar knowledge of IT research/consulting industry is a plus
Hands-on expertise in modern program/project management methodologies – including Agile frameworks, Scrum, and OKR implementation
Data-driven and analytical aptitude – experience developing dashboards, reports, or scorecards to track program performance and outcomes
Proficiency with tools for project tracking and data visualization (e.g. PowerBI, JIRA, or similar) is a plus
Excellent communication and executive presentation skills
Strong people leadership and organizational skills – experience managing managers or senior professionals, preferably 10+ direct reports
Proven ability to build and develop high-performing teams, and to coach team members in improving their project management capabilities
Bachelor’s Degree in Computer Science, Information Systems, Business or related field (MBA or relevant graduate degree preferred)
Relevant certifications such as Project Management Professional (PMP), Program Management Professional (PgMP), Agile/Scrum certifications, or SAFe Agilist are highly valued

Benefits

Comp & perks

Annual bonus plan based on company and individual performance
Role-based, uncapped sales incentive plan
Generous PTO
401k match up to $7,200 per year
Opportunity to purchase company stock at a discount

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT program managementproject portfolio managementtechnology operationsAgile methodologiesScrumObjectives & Key Results (OKRs)program roadmapsdata-driven insightsrisk managementquality assurance

Soft Skills

leadershipstakeholder managementcommunicationinfluencingorganizational skillsstrategic mindsetexecution skillscoachingmentoringteam development

Certifications

Project Management Professional (PMP)Program Management Professional (PgMP)Agile/Scrum certificationsSAFe Agilist