Client Success Manager

Gartner

Client Success Manager at Gartner building relationships and ensuring client satisfaction through strategic guidance and support. Engage with various clients to enhance their subscription experience.

Posted 5/10/2026full-timeIrving • Florida, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $101,000 per yearWebsite

About the role

Key responsibilities & impact

Build, develop and manage relationships with clients ranging from senior C-levels to junior client professions
Ensure successful utilization of Gartner subscription
Facilitate client calls and recommend a program of action
Collaborate with internal Gartner partners to maximize client value
Conduct regular reviews of client book of business

Requirements

What you’ll need

4+ years relevant professional and/or internship experience
Proven track record of success fueled by a passion for delighting clients
Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Bachelor’s degree preferred

Benefits

Comp & perks

Competitive salary
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching
Professional development opportunities
Unlimited growth opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationcollaborationprioritizationcritical thinkinginfluencing