Senior Director Analyst, Digital Workplace Infrastructure and Operations

Gartner

Senior Director Analyst advising on digital workplace strategies at Gartner. Engaging with senior IT executives to navigate the evolution of the digital workplace.

Posted 4/27/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $172,000 - $202,500 per yearWebsite

About the role

Key responsibilities & impact

Create innovative, thought provoking, and highly leveraged “must-have insights” content
Share forward-looking advice both in written research and in client-facing presentations and interactions
Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs
Demonstrate thought leadership in establishing Insights positions across a team of analysts
Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
Provide clients and prospects with actionable advice aligned to their designated content area
Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
Identify research process improvements or develop new processes that help the team provide excellent service delivery
Be a mentor and a coach by supporting more junior team members
Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights

Requirements

What you’ll need

Bachelor's degree or equivalent experience; Graduate degree preferred
12+ years of relevant field or industry experience
Experience in digital workplace strategy and design
Endpoint management and security concepts
Digital employee experience, monitoring and productivity, business communications
Experience as the Head of Infrastructure and IT Operations at an organization
Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables
Demonstrate excellence in research and writing ability
Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions
Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges
Subject matter expertise; comfortable presenting at large and small-scale speaking engagements
Strong business and financial acumen
Ability to represent Gartner's research methodology and strategies effectively at all levels
Willingness and ability to travel up to 25% (where applicable)

Benefits

Comp & perks

Generous PTO
401k match up to $7,200 per year
Opportunity to purchase company stock at a discount
Competitive compensation
Bonuses based on performance and company results
World-class benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

digital workplace strategyendpoint managementsecurity conceptsdigital employee experiencedata analysisresearch methodologypresentation skillswriting abilitybusiness communicationsfinancial acumen

Soft Skills

organizational skillsanalytical skillsclient engagementmentoringcoachingcollaborationinnovationtime managementcommunication skillsthought leadership

Certifications

Bachelor's degreeGraduate degree