Client Value Manager

Gartner

Client Value Manager responsible for capturing client feedback and insights at Gartner. Developing strategies for client retention and growth through effective communication and collaboration with stakeholders.

Posted 4/26/2026full-timeFort Myers • Florida, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $72,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Conduct client interviews to capture value statements and feedback
Create high-quality, actionable Voice of Client (VoC) Insights
Partner with Sales and Service teams to drive risk mitigation efforts
Innovate interview approaches to align to organizational priorities
Participate in pilots for continuous program improvement

Requirements

What you’ll need

Bachelor's Degree or equivalent; Master's a plus
2-4 years of professional experience in services required
1+ years’ experience having technical, needs-based discussions with clients at major organizations
1+ years’ experience in completing analysis or problem solving
Individuals with experience working in the IT industry are strongly preferred
Knowledge of information technology and/or Gartner’s product portfolio strongly preferred
Proficient in MS Office suite, including Excel and PowerPoint

Benefits

Comp & perks

Health insurance
401k match up to $7,200 per year
Generous PTO
Opportunity to purchase company stock at a discount
Annual bonus plan based on performance or uncapped sales incentive plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisproblem solvingtechnical discussions

Soft Skills

client interviewingcommunicationcollaborationinnovation

Certifications

Bachelor's DegreeMaster's Degree