Gartner

Senior Director, Sales Process & Programs

Gartner

full-time

Posted on:

Location Type: Hybrid

Location: Fort Myers • Connecticut • Florida • United States

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Salary

💰 $136,000 - $189,000 per year

Job Level

Senior

About the role

  • Support the development and implementation of sales strategy to meet business needs and maximize seller productivity
  • Use analytical problem solving to determine where to dive deeper into the details, using quantitative and qualitative data to isolate the root causes of performance barriers
  • Partner with analytics to identify which steps in the sales process most affect productivity and build recommendations grounded in core business economics
  • Collaborate closely with Sales leaders and business partners to understand Sales’ needs to inform strategies and programs
  • Serve as an advocate for sellers and clients by identifying friction points validated through clear data signals and mobilizing cross‑functional partners to resolve them
  • Work with key partners (Sales, SLD, Services, GSST, GSSO Analytics, BTI, and Product) to embed these best practices into standard workflow.

Requirements

  • 5-7 years business experience – Sales, Services, GSSO, or Consulting
  • Exceptional analytical problem‑solving skills, with the ability to leverage multiple data sources (VoC, seller and service feedback, engagement/NCVI/retention metrics)
  • Ability to translate complex data into crisp insights and influence senior leaders to act on data‑backed findings
  • Good level of influence at senior leadership level, including strong negotiation and communication skills
  • Demonstrated abilities in project execution
  • Highly competent user of Excel, Think Cell, and PowerPoint.
Benefits
  • Competitive salary
  • Generous paid time off policy
  • Charity match program
  • Medical, Dental & Vision Plans
  • Parental Leave
  • Employee Assistance Program (EAP)
  • 401K matching and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
analytical problem-solvingdata analysisproject execution
Soft Skills
influencenegotiationcommunication