Client Success Partner – GBS Guided, Supply Chain
Gartner
full-time
Posted on:
Location Type: Hybrid
Location: Irving • Florida • Texas • United States
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Salary
💰 $62,000 - $87,000 per year
Job Level
About the role
- Partner with the EP on service delivery specifically around Consultation and engagement planning & preparation
- Assist EP with building meeting agenda and clarify participants’ roles in consultation calls
- Creating starter decks for strategic meetings
- Attend all Consultation call requested by the EP
- During consultation call, deliver agreed content and capture and curate notes that document the topics discussed and agreed-upon actions
- After consultation calls, draft PCFUs and take action on agreed-upon follow-up items
- Work with client & internal Gartner partners to ensure clients are registered for events and help them create an agenda most aligned to their needs
- Lead the facilitation of client engagement
- Support client with ad-hoc requests for access to Gartner content
- Join analyst calls with clients where EP or Account Executive cannot attend
Requirements
- 1+ years relevant professional and/or internship experience
- Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
- Bachelor’s degree preferred
Benefits
- Generous PTO
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
- Health insurance
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationcollaborationprioritizationcritical thinkinginfluencing