Product Operations Manager
Gartner
full-time
Posted on:
Location Type: Hybrid
Location: Irving • Connecticut • Texas • United States
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Salary
💰 $94,000 - $134,000 per year
About the role
- Own and continuously improve the product operating system for GDX.
- Manage the launch readiness and structured execution of key programs, managing content operations, and driving alignment across business functions.
- Partner with Product Leadership to scale consistent ways of planning, measuring, and launching products.
- Identify inefficiencies, propose and implement process improvements, and normalize best practices across teams.
- Ensure consistency in how products move from ideas to discovery, delivery, launch, and learning.
- Run multiple Product Ops programs simultaneously: launch readiness, quarterly roadmap readouts, and special projects as assigned by leadership.
- Facilitate product launch readiness including product messaging, stakeholder alignment, and risk management.
- Measure post-launch adoption and outcomes and close the learning loop with teams.
- Own and improve content operations to support product discovery, adoption, and engagement across digital platforms.
Requirements
- At least 3 to 5 years of experience in Product Management, Product Operations, Strategy, or Platform Operations.
- Strong understanding of digital product development, discovery, and delivery practices.
- Strong analytical (quant and qual) skills and the ability to translate data into actionable insights.
- Experience in establishing processes to support product development.
- Proven ability to influence without authority across cross-functional and senior stakeholders.
- Experience leading and overseeing multiple critical projects simultaneously, focusing on actionable solutions and driving initiatives forward.
- A pragmatic mindset to problem-solving with a ‘can do’ mentality to address underlying challenges effectively.
- Comfort operating in ambiguity and turning complex problems into simple, repeatable systems.
- A bias for action, including balancing trade-offs, a willingness to “roll up your sleeves” and do what it takes to get things done.
- Strong written and presentation communication skills.
Benefits
- Competitive salary
- Generous paid time off policy
- Charity match program
- Medical, Dental & Vision Plans
- Parental Leave
- Employee Assistance Program (EAP)
- 401K matching
- Professional development and unlimited growth opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementproduct operationsdigital product developmentprocess improvementdata analysisproject managementstakeholder alignmentrisk managementcontent operationsproduct launch readiness
Soft Skills
analytical skillsinfluence without authorityproblem-solvingadaptabilitycommunication skillsleadershipcollaborationpragmatic mindsetbias for actioninitiative