Architect, design, configure, and support complex enterprise IP network solutions (LAN, WAN, SD-WAN, Data Center, and Cloud)
Lead the design, implementation, and support of network security systems, including firewalls, VPNs, IDS/IPS, and zero trust architectures
Deep expertise in routing and switching protocols (BGP, OSPF, EIGRP, VLANs, VXLAN, etc.)
Evaluate, configure, and support secure remote access solutions (SSL VPN, IPSEC, SASE)
Configure, troubleshoot, and support DNS, DHCP, and related network services
Support and troubleshoot unified communications (VoIP, video conferencing, QoS, SIP, WebRTC)
Design, deploy, and support large-scale wireless LAN solutions (Wi-Fi 6/6E, WPA3, guest access, wireless security, RF planning, and site surveys) for high-density environments such as conferences and events
Perform wireless site surveys, spectrum analysis, and capacity planning to ensure optimal wireless coverage, performance, and user experience
Troubleshoot and resolve wireless connectivity and performance issues using advanced wireless analysis tools (Ekahau, Hamina and Cisco DNA Center, etc.)
Provide advanced technical support for networking at Gartner Events, including rapid deployment and troubleshooting in dynamic environments
Analyze, design, and implement comprehensive security solutions (next-generation firewalls, intrusion prevention, network segmentation, NAC)
Proactively identify, isolate, and resolve complex network issues to minimize business impact
Evaluate, test, and lead the deployment of emerging network technologies (SDN, network automation, AIOps, cloud networking)
Troubleshoot complex applications and network performance issues using advanced network analysis and monitoring tools
Collaborate with facilities and AV teams to integrate wireless networks with event infrastructure and ensure seamless attendee connectivity
Collaborate with cross-functional teams to achieve business and technical objectives, and drive continuous process improvement
Manage network-related projects, service requests, and maintenance activities using ITSM tools (e.g., ServiceNow, Jira)
Create and maintain detailed, up-to-date network documentation, diagrams, and runbooks
Mentor and provide technical guidance to junior engineers and peers.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
10+ years of hands-on experience supporting large-scale enterprise networks
Expert-level understanding of routing and switching protocols and architectures
Extensive experience with Cisco networking platforms (IOS XE, NX-OS, Meraki), and multi-vendor environments (Arista, Juniper, etc.)
Strong experience with network security systems and protocols (Cisco ASA/Firepower, Checkpoint, Palo Alto, SASE)
Extensive experience designing, deploying, and supporting enterprise wireless LANs, including controller-based architectures (Cisco Catalyst, Meraki, Aruba, etc.), guest networks, and wireless security
Proficiency in wireless site survey tools, RF planning, and troubleshooting tools (Ekahau, AirMagnet, Cisco Prime, DNA Center)
Experience supporting high-density wireless environments and events, including capacity planning and performance optimization
Experience with load balancers (F5, Citrix ADC), WAN accelerators, and content filtering solutions
Experience with cloud networking (AWS, Azure, GCP) and hybrid connectivity (VPN, Direct Connect, ExpressRoute)
Proficiency in network automation and scripting (Python, Ansible, Terraform) is highly desirable
Solid understanding of UNIX/Linux and Microsoft Server operating systems.

Benefits

Competitive compensation
Limitless growth and learning opportunities
A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you
A chance to make an impact – your work will contribute directly to our strategy
Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices
20+ PTO days plus holidays and floating holidays in your first year
Extensive medical, dental insurance and vision plan
401K with corporate match, immediate vesting
Health-and-wellness-related allowance programs
Parental leave
Tuition reimbursement
Employee Stock Purchase Plan
Employee Assistance Program
Gartner Gives Charity Match
And much more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

routing protocolsswitching protocolsnetwork security systemswireless LAN designnetwork automationscriptingcloud networkingload balancersVPNDNS

Soft Skills

technical supportcollaborationmentoringproject managementproblem-solvingprocess improvementcommunicationleadershiptroubleshootingcapacity planning