Client Success Manager – High Tech
Gartner
full-time
Posted on:
Location Type: Office
Location: Barcelona • Spain
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About the role
- Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions
- Introduce Gartner services and capabilities to new clients and communicate value to decision makers
- Facilitate client calls and engagements to surface client priorities
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
- Conduct regular reviews of client book of business looking into performance and key client engagement metrics
Requirements
- 5+ years relevant professional and/or internship experience
- Bachelor’s or Master’s degree preferred
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Ability to use English (Reading, Writing and Speaking) at a Business or Native level
- Additional language is beneficial
Benefits
- We offer a highly competitive rewards & benefits package
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationcollaborationprioritizationcritical thinkinginfluencing