Gartner

Program Manager, Global Technology Sales

Gartner

full-time

Posted on:

Location Type: Hybrid

Location: Stamford • Connecticut, Florida, Texas • 🇺🇸 United States

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Salary

💰 $84,000 - $116,000 per year

Job Level

SeniorLead

About the role

  • Responsible for the management and execution of programs, processes, systems, communications & logistics related to Sales Operations
  • Take ownership and define, deliver and manage programs on a global basis, in any area of the sales operations business.
  • Support achievement of business objectives and goals and satisfaction of business needs by designing, coordinating, implementing, managing, measuring and monitoring the effectiveness of sales programs.
  • Partner & collaborate with senior Strategy and Operations colleagues, IT & other business units to capture operational & business requirements, establish and execute on strategies and tactical plans for the definition, development and implementation of cohesive programs.
  • Provide thought leadership on appropriateness of tools and process to deliver program goals.
  • Design and deliver program communications and presentations to all management levels within and beyond Sales.
  • Manage ongoing interactions with internal stakeholders.
  • Create and manage key success measurement criteria and develop feedback reports and analysis to drive continuous program improvement.
  • Maintain an excellent understanding of sales areas supported, internal/external business management & informational needs.
  • Use subject matter expertise to prepare and maintain project and process workflow documentation.
  • Create, run and maintain tracking and reporting processes and tools to monitor aspects of strategic business operations.

Requirements

  • Bachelor’s Degree or higher
  • 7+ years’ business experience
  • 5+ years successful project management experience involving implementation of large strategic projects across a complex matrix organization with distributed virtual teams.
  • Ability to lead multiple large projects in parallel, continuing level of quality/detail for business analysis, design, and project management for each.
  • Experience supporting content, strategy or product and/or product strategy, analytics platform projects and programs
  • Experience with release planning, authoring user stories and acceptance criteria, viable product negotiation, and working with agile development teams with successful results.
  • Demonstrated track record of successful business analysis, design and management of optimized processes, projects and programs in a complex global workforce environment.
  • Leadership skills with the ability and credibility to own and manage complex global cross-business-unit programs of work, gain consensus and ensure successful outcomes, among large, diverse, global groups of constituents, with a broad spectrum of roles and titles, including senior executives.
  • Thought leadership skills & ability to partner with senior management on program development and to lead and advice team members.
  • Excellent stakeholder management, people skills, negotiation, influencing, collaboration, communication, and presentation skills a must
  • Excellent business operations, project management, analytical & organizational skills, IT literacy, numeracy, initiative, problem solving, rigor and attention to detail, time management and prioritization skills
  • Ability to manage, lead and guide less experienced colleagues.
  • Ability to work independently and as a collaborative team player, with excellent time management & prioritization skills to manage a heavy, diverse workload, multiple non-routine complex projects, often with competing priorities and tight deadlines, concurrently, maintaining complete control over process at all times.
Benefits
  • Competitive salary
  • Generous paid time off policy
  • Charity match program
  • Medical, Dental & Vision Plans
  • Parental Leave
  • Employee Assistance Program (EAP)
  • 401K matching and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementbusiness analysisprocess optimizationagile developmentrelease planninguser storiesacceptance criteriaprogram managementstrategic planningdata analysis
Soft skills
leadershipstakeholder managementnegotiationinfluencingcollaborationcommunicationpresentationproblem solvingtime managementprioritization
Certifications
Bachelor’s DegreeProject Management Certification