Associate Director, Organizational Change Management – IT Consulting
Gartner
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $136,000 - $165,000 per year
Job Level
Senior
About the role
- Oversee consulting engagements, contributing to budgeting, scoping, and designing project roadmaps to ensure deliverables align with timelines and statement of work objectives.
- Create high-quality project work-products/deliverables such as presentations, technical or business documents, and quantitative models.
- Build credibility with client management-level staff and proactively manage client expectations.
- Facilitate client interviews and workshops, including content development and delivery.
- Develop engagement hypotheses based on client context and train others on problem-solving techniques.
- Provide timely constructive feedback and coaching to team members.
- Meet utilization and sales targets.
- Mentor junior associates and guide them in project delivery.
- Leverage knowledge of AI and digital tools to enhance client solutions.
- Develop and execute Organizational Change Management plans for large-scale transformation projects.
- Facilitate working sessions and stakeholder engagement to drive adoption.
- Ensure change management goes beyond communications/training—focus on agency and equipping managers.
Requirements
- Prosci certification highly preferred
- State and local government consulting experience strongly preferred
- Demonstrated experience creating and executing OCM plans
- Strong facilitation and listening skills
- Attention to detail in presentations and information distillation
- Experience managing projects using Microsoft Project
- Risk management and status reporting expertise
- MBA or other advanced degree preferred
- Experience within a well-regarded management consultancy in project delivery and business development
- Ability to inspire and motivate professionals from both technical and non-technical backgrounds
- Comfortable influencing and building trust-based relationships with senior executives
- Intellectual curiosity and creativity in developing solutions to client challenges
- Track record in achieving/exceeding revenue targets preferred
- Coachable, adaptable, and committed to continuous improvement.
Benefits
- Health insurance
- 401k match up to $7,200 per year
- Generous PTO
- Opportunity to purchase company stock at a discount
- Annual bonus plan based on company and individual performance or role-based, uncapped sales incentive plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Organizational Change Managementproject managementbudgetingscopingproblem-solving techniquesrisk managementstatus reportingquantitative modelingpresentation creationclient engagement
Soft skills
facilitation skillslistening skillsattention to detailmentoringcoachinginfluencingbuilding trustintellectual curiositycreativityadaptability
Certifications
Prosci certificationMBA