Strategic Accounts Director – Large Group

Garner Health

Strategic Accounts Director managing retention and upselling for large employer clients in healthcare benefits. Leading strategic partnerships and driving performance for Garner Health.

Posted 6/1/2026full-timeRemote • 🇺🇸 United StatesLead💰 $190,000 - $250,000 per yearWebsite

About the role

Key responsibilities & impact

Own the process to retain and upsell some of Garner’s largest employer clients (1,000 - 5,000 lives)
Collaborate with account managers to ensure important clients have an excellent experience
Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
Establish and manage some of the most important strategic broker and client relationships
Monitor overall client health and execute strategic plans to proactively address key account risks
Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members
Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner

Requirements

What you’ll need

7+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
Deep health plan design and benefits knowledge, including experience advising large and Enterprise employer clients on benefits strategy and cost performance
Proven results of achieving retention and upsell targets year over year
A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside
Excellent communication and presentation skills
Problem solver in ambiguous situations
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

Benefits

Comp & perks

flexible PTO
Medical/Dental/Vision plan options
401(k) with company match
flexible spending accounts
Teladoc Health

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsaleshealth plan designbenefits strategycost performanceretention targetsupsell targetsdata analysisreportingpresentation skills

Soft Skills

communicationproblem solvingself-starteradaptabilityteam collaborationaccountabilityfeedbackstrategic thinkingclient relationship managementurgency