Strategic Accounts Executive – Mid-Market

Garner Health

Strategic Accounts Executive driving net revenue retention for mid-market clients at Garner Health. Collaborating with account managers and ensuring excellent client experiences in the healthcare sector.

Posted 5/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $125,000 - $165,000 per yearWebsite

About the role

Key responsibilities & impact

Own the process to retain and upsell Garner’s small and mid-market employer clients (250 - 1,000 lives)
Collaborate with Account Managers to ensure clients receive an excellent experience and achieve expected results.
Serve as the client’s trusted strategic partner on plan design, bending cost trends, and driving plan performance.
Establish and manage key strategic broker and client relationships.
Monitor overall client health, anticipate strategic needs, and execute proactive plans to address key account risks.
Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner's value and ROI.
Drive improved Net Revenue Retention and other KPIs for your book of business.

Requirements

What you’ll need

Deep health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance.
4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space.
A deep commercial focus with proven results of achieving retention and upsell targets year over year.
A self-starter mentality with the ability to work in an ambiguous, rapidly evolving, and fast-paced startup environment.
Excellent communication, presentation, and articulation skills.
Demonstrated ability to solve problems in ambiguous strategic situations.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

Benefits

Comp & perks

flexible PTO
Medical/Dental/Vision plan options
401(k) with company match
flexible spending accounts
Teladoc Health

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

health plan designbenefits strategycost performanceretention targetsupsell targetsKPI managementaccount managementconsultingsales

Soft Skills

communication skillspresentation skillsproblem-solvingself-starter mentalityadaptabilityteam collaborationaccountabilitystrategic thinkingclient relationship management