Garner Health

VP, Revenue Operations

Garner Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $300,000 - $340,000 per year

Job Level

Lead

About the role

  • Design and own the operational infrastructure that supports a complex, broker-led selling motion (e.g., Aon, Mercer, WTW) alongside direct and alliance channels
  • Lead the forecasting and capacity modeling for the entire commercial engine
  • Own and evolve the day-to-day workflows for the Revenue organization to ensure a high-bar, consistent execution across the full customer lifecycle
  • Establish the "source of truth" by defining and governing the core metrics that measure departmental health, from top-of-funnel engagement to NRR
  • Lead the strategy for continuous professional development, ensuring the team is supported by a rigorous training and certification ecosystem that maintains our high-bar SME standards
  • Maintain a centralized, up-to-date knowledge base to ensure the Revenue team has the most current strategic and product information at their fingertips
  • Act as a technical thought-leader to evolve our tech stack (Salesforce, Outreach, ZoomInfo, etc.) into a sophisticated platform that tracks complex channel attribution and renewal lifecycles
  • Proactively identify and deploy new technologies or systemic improvements that keep Garner’s operational infrastructure ahead of our scale.

Requirements

  • Bachelor’s Degree
  • 10+ years of experience in Revenue or Commercial Operations in a SaaS or technology business
  • Proven experience leading Revenue Operations within a high-growth environment that has reached or exceeded $500M in ARR
  • Mastery of complex, non-direct sales motions (e.g., channel-led, consultant-driven, or partner-heavy environments)
  • Deep expertise across the full customer lifecycle, with a track record of driving operational efficiency in both high-velocity new-logo acquisition and retention motions
  • Ability to drive adoption of new systems and processes across a diverse, high-performing revenue team
  • Track record of building and maintaining world-class teams; you are a skilled recruiter, mentor, and coach who prioritizes talent development
  • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
Benefits
  • flexible PTO
  • Medical/Dental/Vision plan options
  • 401(k) with company match
  • flexible spending accounts
  • Teladoc Health and more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Revenue OperationsCapacity ModelingForecastingOperational EfficiencyCustomer Lifecycle ManagementChannel AttributionSaaSHigh-Growth EnvironmentNon-Direct Sales MotionsTalent Development
Soft Skills
LeadershipMentoringCoachingRecruitingCommunicationAccountabilityFeedbackTeam BuildingStrategic ThinkingAdaptability