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About the role
Key responsibilities & impact- Lead enterprise change efforts within Global Technology Solutions (GTS)
- Shape and execute strategies that drive engagement, build change capability, and accelerate adoption
- Oversee and deliver the full scope of change management for GTS
- Own and deliver critical change management workstreams
- Influence and guide senior leaders and program sponsors
- Partner closely with GTS Technical Program Managers and external Managed Services Provider(s)
- Drive GTS communications strategy in partnership with Corporate Communications
- Build and maintain strong executive and cross-functional relationships
- Lead, mentor, and empower a virtual network of change agents and business partners
- Shape the future of the change function by collaborating with the broader OCM team
Requirements
What you’ll need- Extensive experience in organizational change management
- 10+ years of progressive experience in change management or related disciplines
- Deep understanding of change management principles, methodologies (e.g., ADKAR, Prosci), and tools
- Skilled in stakeholder analysis and engagement
- Hands-on experience designing and executing global communications and training strategies
- Exceptional collaboration and communication skills
- Strong strategic thinking and problem-solving ability
- Proven ability to build relationships and influence without direct authority
- Empathetic understanding of how people experience change
- Executive presence and communication fluency
Benefits
Comp & perks- N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
organizational change managementchange management principlesADKARProscistakeholder analysisglobal communications strategiestraining strategies
Soft Skills
collaborationcommunicationstrategic thinkingproblem-solvingrelationship buildinginfluence without authorityempathyexecutive presence