Program/Project Manager – Total Rewards Operations
Gap Inc.
full-time
Posted on:
Location Type: Office
Location: San Francisco • California, New York • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead end-to-end execution of Total Rewards projects, managing timelines, deliverables, stakeholder alignment, and post-launch evaluation
- Build and maintain detailed project plans, track milestones, and ensure timely delivery across compensation, benefits, recognition, and wellness initiatives
- Support enterprise initiatives (e.g., Indigo X, job architecture) by managing project workflows, documentation, and cadence reviews
- Drive operational excellence through process optimization and project-based improvements
- Manage planning cycles including goal setting, calendaring, and performance tracking, with a focus on project dependencies and resource alignment
- Identify and remove operational and project roadblocks to improve team agility and enablement
- Support budget tracking to ensure cost-effective and compliant operations
- Use data platforms (e.g., Excel, Workday) to support project inform forecasting, reporting, and strategic decision-making
- Partner with Head of Total Rewards to prepare communications, presentations, and coordinate enterprise-wide forums related to Total Rewards initiatives
Requirements
- Proven track record of leading project operations within complex, matrixed settings
- Strong project management skills, including planning, execution, stakeholder engagement, and post implementation review
- Demonstrated success in driving process improvements and delivering measurable outcomes in fast-paced environments
- Proficient in data analysis and HR systems (e.g., Microsoft Office, Workday) to support operational and project decisions
- Exceptional communication, organizational agility, and systems thinking, with the ability to manage and navigate complexity
- Hands-on experience with project management tools and methodologies to support scalable, efficient delivery
- Curiosity and enthusiasm for emerging technologies and trends that elevate the employee experience and operational performance.
Benefits
- Health insurance
- Retirement plans
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementdata analysisprocess optimizationbudget trackingperformance trackingstakeholder engagementgoal settingdocumentationproject workflowsmeasurable outcomes
Soft skills
communicationorganizational agilitysystems thinkingcuriosityenthusiasmleadershipteam agilityproblem-solvingadaptabilitycollaboration