Lead and facilitate meetings; prepare agendas and detailed meeting minutes.
Participate in requirements elicitation with client to define needs.
Document As-Is environment and model business workflows.
Support the compilation of To-Be environment and business workflows.
Participate in agile and waterfall software development lifecycles.
Author software requirements specifications, design specifications, and training documentation.
Develop training materials and support training class delivery based on varying client needs.
Work in multi-disciplinary project teams made up of software developers, GIS analysts, technical managers, engineers and business subject matter experts.
Participate in project team meetings with client management and other contractors.
Evaluate and document business needs assessments and perform gap analysis.
Resolve problems within working teams and with clients.
Compile user stories with the requisite details and acceptance criteria.
Develop and execute test cases to confirm system requirements.
Generate mock-ups, wireframes, or related graphics to illustrate requirements or workflows.
Experience with asset management principles, best practices and methodologies.
Apply planning concepts and develop processes related to asset inventory, lifecycle management, condition assessments, state of good repair and other asset management activities.
Requirements
Bachelor’s degree (B.A., B.S., or equivalent).
Minimum of 3 years of experience in business operations and workflow analysis, training, client relations, public speaking, technical writing and/or project life cycle documentation.
Minimum of 3 years of business analyst experience in GIS and asset management. (Transportation market preferred).
Strong ability to engage with personnel at all organizational levels.
Excellent verbal communication and organizational skills.
Excellent written and oral communication skills.
Proficiency in Microsoft Office Suite.
Knowledge of application and data management principles.
Familiarity and experience on agile and waterfall projects.
Ability to work directly with clients to gather requirements based on their needs and translate those requirements into tasks for developers.
Ability to assess and evaluate client asset inventory and management processes.
Experience with the evaluation, selection and/or implementation of Enterprise Asset Management Software (EAMS).
Benefits
Hybrid (in-person and remote) work environment.
Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.
Tax-deferred 401(k) savings plan.
Competitive paid-time-off (PTO) accrual.
Tuition reimbursement for continued education.
Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations.
Incentive compensation for eligible positions.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business operations analysisworkflow analysistechnical writingproject life cycle documentationbusiness analyst experiencerequirements elicitationgap analysistest case developmentmock-upswireframes
Soft skills
verbal communicationorganizational skillswritten communicationclient relationspublic speakingproblem resolutionengagement with personnelcollaborationfacilitationtraining delivery