Insurance Customer Advisor
Gan Assurances
full-time
Posted on:
Location Type: Office
Location: Béthune • France
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Salary
💰 €27,500 per year
About the role
- Greet and assist clients via all communication channels: in the branch, by phone and by email
- Assess client needs: identify expectations, present GAN Assurances, and promote and sell the agency’s insurance products
- Manage client files autonomously: create tailored quotes, issue insurance contracts, collect, track, verify and follow up on administrative documents and signatures
- Grow client portfolios through commercial actions and multi-product strategies: sales follow-ups and additional sales
- Handle and monitor claims: open claims declarations, coordinate expert assignments, collect documentation and perform follow-ups, and support the client throughout the claims process
Requirements
- Two-year post-secondary degree (Bac+2) such as a BTS in Insurance or in Sales/Commercial Techniques
- Minimum 2 years’ experience in a similar role
- Preferably experience or interest in agricultural and commercial/professional insurance
- Strong attention to detail
- Adaptability
- High level of autonomy demonstrated in previous roles
- Sales-oriented mindset
- Excellent interpersonal skills
- Curiosity
- Ability to take initiative
Benefits
- Collective and individual bonuses
- Profit-sharing
- Variable compensation
- Training program on Gan Assurances products and processes, delivered remotely and in person
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance productsclient file managementquote creationcontract issuanceclaims handlingdocumentation verificationsales follow-upsmulti-product strategies
Soft Skills
attention to detailadaptabilityautonomysales-oriented mindsetinterpersonal skillscuriosityinitiative
Certifications
BTS in InsuranceBTS in Sales/Commercial Techniques