Insurance Customer Advisor
Gan Assurances
full-time
Posted on:
Location Type: Office
Location: Senlis • France
Visit company websiteExplore more
Salary
💰 €30,000 - €36,000 per year
About the role
- Greet and assist clients via all communication channels: in the branch, by phone or by email
- Handle client needs: identify and assess their expectations, present GAN Assurances, and promote and sell the agency’s insurance products
- Manage client files autonomously: prepare tailored quotes, issue insurance policies, collect, track, verify and follow up on administrative documents and signatures
- Grow client portfolios through in-branch commercial activities: follow-up sales opportunities and cross-selling
- Actively participate in branch operations: liaise with the insurer, manage supplies, and handle administrative tasks for the branch (mail, archives, etc.)
Requirements
- Bac+2 diploma (e.g., BTS Insurance)
- At least one prior experience in insurance contract management (auto, property, personal injury, etc.)
- Analytical and investigative mindset with attention to detail
- Organized, autonomous and methodical profile
- Strong commercial orientation and customer-service focus
- Excellent interpersonal skills
Benefits
- Salary: between €30,000 and €36,000 gross per year, depending on experience
- Permanent contract (CDI) – 39 hours/week, with half of the hours recoverable → 8 weeks of leave per year (including recoverable time)
- Annual profit-sharing bonus: up to €5,000 per employee
- Monthly supplement: approximately +€150 net/month related to paid overtime
- Company health insurance covered at 80%
- On-site parking available at the branch
- Pleasant local environment, friendly atmosphere and support from a strong brand: GAN Assurances
- A training program on GAN Assurances products and processes provided remotely and in-person by the company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
insurance contract managementquote preparationpolicy issuancedocument verificationadministrative document trackingcross-sellingclient portfolio management
Soft skills
analytical mindsetattention to detailorganizational skillsautonomymethodical approachcommercial orientationcustomer service focusinterpersonal skills
Certifications
Bac+2 diplomaBTS Insurance