
Insurance Client Advisor
Gan Assurances
full-time
Posted on:
Location Type: Office
Location: Marcq-en-Barœul • France
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About the role
- Greet and assist clients through all communication channels: in the branch, by phone, or by email
- Handle clients' needs: identify and assess their expectations, present GAN Assurances, and promote and sell the agency's insurance products
- Manage client files independently: prepare tailored quotes, issue insurance contracts, collect, monitor, verify and follow up on administrative documents and signatures
- Develop client portfolios through in-branch commercial activities and multi-product sales: pursue sales opportunities and perform add-on sales
- Manage and follow up on claims: open claim reports, coordinate expert appointments, collect documentation and perform follow-ups, and support clients throughout their claim process
- Actively participate in agency life: liaise with the insurer, manage supplies, and handle agency administrative tasks (mail, archives, ...)
- Be versatile in daily tasks
Requirements
- A diploma (ideally Bac+2 level such as a BTS in Banking/Insurance)
- Previous professional experience in an insurance environment or in sales/technical sales, either at an insurer or in an agency
- Excellent interpersonal skills that enable you to adapt your reception style and to create and maintain relationships with clients with enthusiasm, sincerity and energy
- Strong requirement for solid IT/computer skills
Benefits
- Meal vouchers
- Profit-sharing bonuses
- Uncapped commissions on sold contracts
- Health insurance (70% employer contribution)
- 37-hour workweek + 11 RTT days
- A training program on GAN Assurances products and processes delivered remotely and in person by the company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
insurance productsclient file managementquote preparationcontract issuanceclaims managementmulti-product salesadd-on salesadministrative document verificationsales opportunity pursuitclient portfolio development
Soft skills
interpersonal skillsrelationship buildingadaptabilityenthusiasmsincerityenergycommunicationclient assistanceversatilityteam collaboration
Certifications
BTS in Banking/Insurance