Insurance Customer Advisor
Gan Assurances
full-time
Posted on:
Location Type: Office
Location: Lorient • 🇫🇷 France
Visit company websiteJob Level
JuniorMid-Level
About the role
- Greet and assist customers across all communication channels: in-branch, by phone, and by email
- Handle customer needs: identify and assess their expectations, present GAN Assurances, and promote and sell the agency's insurance products
- Manage customer files autonomously: prepare tailored quotes, issue insurance policies, collect and monitor documentation, perform checks and follow-ups for administrative documents and signatures
- Handle and follow up on claims: open claim declarations, appoint experts, collect supporting documents and perform follow-up actions, and support clients throughout their claims process
- Grow client portfolios through commercial actions and cross-selling: follow-up sales opportunities and additional product sales
Requirements
- A diploma (minimum Bac+2 or equivalent) and/or more than one year of professional experience in an insurance environment
- Strong attention to detail, a sense of responsibility, and the ability to work independently in all circumstances
- Excellent interpersonal skills to build and maintain strong client relationships
- A curious nature and adaptability
Benefits
- A training program on GAN Assurances products and processes delivered both remotely and in-person by the company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
attention to detailsense of responsibilityability to work independentlyinterpersonal skillscuriosityadaptability
Certifications
diploma (minimum Bac+2 or equivalent)