Gametime

Tech Lead – Operations Automation Platform

Gametime

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $213,000 - $251,000 per year

Job Level

Senior

Tech Stack

AWSCloudDistributed SystemsDynamoDBGoGoogle Cloud PlatformJavaKafkaMongoDBMySQLNoSQLPostgresPythonRabbitMQRuby

About the role

  • Provide technical leadership for the Operations Automation Platform team, shaping architectural direction and driving delivery of automation-focused backend systems.
  • Guide the technical/product roadmap in collaboration with Engineering, Product and Ops stakeholders, identifying high-leverage opportunities for internal efficiency.
  • Design, prototype, and lead the implementation of systems and tools that automate manual workflows, especially those that can benefit from AI or agentic solutions.
  • Actively contribute to backend development where needed, especially in early stages of projects or to unblock team members.
  • Lead technical design discussions, code reviews, and drive adoption of best practices for reliability, observability, and maintainability.
  • Mentor engineers on the team, elevate technical quality, and contribute to performance reviews via feedback and coaching.
  • Evangelize new technologies — including AI/LLMs — that can improve the velocity, intelligence, or stability of our internal systems.
  • Collaborate cross-functionally with multiple Ops teams to deeply understand their workflows and pain points, and drive engineering-led solutions.
  • Maintain a healthy balance between speed and long-term quality, knowing when to ship scrappy MVPs and when to invest in robust infrastructure.

Requirements

  • Education: Bachelor’s degree in Computer Science, Engineering, or a related field.
  • Experience: 8+ years in software engineering, preferably with backend systems
  • Backend Development: Hands-on experience building backend systems using Golang or other backend languages (e.g., Python, Java, Ruby, etc).
  • System Fundamentals: Understanding of distributed systems principles, REST APIs, and backend application architecture.
  • API Integration: Ability to work with internal and third-party APIs reliably and securely.
  • Cloud Infrastructure: Exposure to AWS, GCP, or other cloud platforms is a plus.
  • Event-Driven Systems (Bonus): Experience working with messaging systems like Kafka, RabbitMQ, or similar.
  • Databases: Experience with relational databases (e.g. PostgreSQL, MySQL) and/or NoSQL technologies (e.g. MongoDB, DynamoDB).
  • Team Collaboration: Strong product sensibility and communication skills; comfortable engaging with non-technical stakeholders and driving alignment.
  • Bonus:
  • Experience with automation, internal tooling, or operations-facing systems.
  • Hands-on experience with AI-enhanced systems or agentic architectures.
  • Experience working with operations tools such as Kustomer, AWS Connect, Zendesk etc.
Benefits
  • Flexible PTO
  • Competitive salary & equity package
  • Monthly Gametime credits for any event ($1,200/yr)
  • Medical, dental, & vision insurance
  • Life insurance and disability benefits
  • Diverse Family-forming benefits through Carrot Fertility
  • 401k, HSA, pre-tax savings programs
  • Company off-sites and meet-ups
  • Wellness programs
  • Tenure recognition

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
GolangPythonJavaRubyREST APIsdistributed systemsAPI integrationrelational databasesNoSQLevent-driven systems
Soft skills
technical leadershipmentoringcommunicationcollaborationproduct sensibilitycoachingdriving alignmenttechnical design discussionscode reviewsbest practices adoption