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Technical Operations Manager
Game LoungeTechnical Operations Manager managing internal IT operations and supporting DevOps practices at Game Lounge. Focus on improving efficiency with AI tools and automation.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Own and manage day-to-day internal IT operations across the business
- Support infrastructure, devices, access, and employee onboarding/offboarding
- Act as the go-to person for IT reliability, performance, and continuous improvement
- Collaborate closely with DevOps and engineering teams on deployments, systems, and tooling
- Identify opportunities to automate processes and reduce manual work
- Explore and introduce AI tools where they can genuinely improve efficiency
- Support security and best practices in collaboration with wider technical teams
- Work on technical projects that improve scalability, performance, and internal workflows
- Manage relationships with external IT vendors and service providers
Requirements
What you’ll need- Solid experience in IT operations, systems administration, or a similar hands-on role
- Comfortable working across infrastructure, users, and systems - end-to-end
- A natural problem-solver who takes ownership and follows things through
- Curious about AI and automation, and how they can improve day-to-day work
- Exposure to DevOps environments (CI/CD, cloud, automation - even at an initial, practical level)
- Strong communication skills and the ability to work across different teams
- Fluent in English
Benefits
Comp & perks- Health insurance private hospital plan, including routine checks
- Monthly vouchers to be used at our allocated supermarkets
- Birthday – Enjoy an extra day off on us!
- 4-day work week throughout the Summer months: July & August
- Weekly Tuesday inhouse breakfasts
- Weekly Thursday inhouse lunches
- Free Parking
- Learning & development opportunities
- Team events & celebrations
- Annual Wellness Allowance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT operationssystems administrationinfrastructure managementautomationAI toolsDevOpsCI/CDcloud computingperformance improvementscalability
Soft Skills
problem-solvingownershipcuriositycommunicationcollaboration